GSOC Supervisor

Pinkerton • San Mateo, CA

2d • $42 - $42

About The Position

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Supervisor, assigned to one of Pinkerton’s largest global clients, will drive the vision and leadership for the development and support of safety and security initiatives for the Global Security Operations Center. The Supervisor is responsible for coordinating shift operations for the Center including the collection of intelligence information and tracking threat activities directly or indirectly affecting company assets, people, and interests globally. The schedule will be 10 PM to 6 AM, 5 days per week and including weekends.

Requirements

• Bachelor's degree with three to five years of GSOC supervision, law enforcement and/ or military experience specializing in investigations and intelligence collection experience.
• Will need to qualify for an alarm monitoring license.
• Developed investigative and analytical skills specific to a corporate high-tech environment.
• Sound independent judgment and decision-making ability.
• Able to confidential business information and critical assets.
• Effective written, verbal, and presentation skills.
• Able to identify and protect confidential business information and critical assets.
• Able to manage multiple projects simultaneously with competing priorities and deadlines.
• Attentive to detail and accuracy.
• Able to analyze complex situations and recommend solutions.
• Client orientated and results driven.
• Serve as an effective team leader.
• Computer skills; Microsoft Office.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Coordinate the daily activities across the GSOC enterprise.
• Supervise the identification, investigation, and case management of incidents involving partner organizations.
• Support investigations through the collection of intelligence related to threats originating from external sources, as well as internal incidents and issues such as theft, vandalism, and workplace violence.
• Develop, manage, track, and maintain reporting of statistical and written analysis of user threats, incidents, and investigations for management review.
• Establish and maintain professional relationships with internal and external stakeholders to include law enforcement, public safety, intelligence, and investigative organizations.
• Provide credible, timely, and actionable intelligence information to operators and business decision makers.
• Provide intelligence in support of events and personal protection assignments, including executive protection.
• Evaluate and monitor the performance of their team members, and coordinates training and coaching for new and existing personnel.
• All other duties, as assigned.

Benefits

• Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager