GSCS Events Supervisor

Rice University•Houston, TX

28d•$48,700•Onsite

About The Position

Reporting to the Facilities Manager at the Susanne M. Glasscock School of Continuing Studies, the Events Supervisor is an on-site role based in the Anderson-Clarke Center (ACC) that plans and executes end-to-end ACC events while supporting daily classroom operations. The position scopes and schedules ACC spaces; coordinates room layouts and AV; manages guest/vendor services; leads on-site execution; and trains/directs support staff, student workers, volunteers, and contingent personnel. It also assists with classroom scheduling, setups, and first-line AV checks to ensure a high-quality learning environment, and provides operational coverage when the Facilities Manager is unavailable. This is a hands-on role that requires moving and positioning heavy furniture and AV equipment for room setups and turnovers. The position also provides late-evening, early-morning, and some Saturday coverage-with after-hours response for urgent needs-to ensure seamless events and reliable learning spaces that advance the School's mission. A hands-on, customer-focused event operations professional who can run multiple Anderson-Clarke Center events end-to-end while supporting daily classroom needs. They bring solid project management discipline (timelines, checklists, room schedules), first-line classroom/AV savvy for quick triage, and clear, diplomatic communication with instructors, guests, vendors, Facilities, and OIT. Highly organized and detail-oriented, they train and direct support staff, student workers, and contingent personnel on site, stay calm under pressure, and reliably move/position heavy furniture and AV equipment for setups and turnovers. They are comfortable with late-evening, early-morning, and some Saturday coverage, respond to urgent after-hours issues, and consistently close the loop with stakeholders.

Requirements

Bachelor's Degree
In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted
2+ years of experience in event management and facilities management
In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted
Strong project and event management skills
Ability to meet deadlines and prioritize
Strong communication and customer service skills
Well-organized and detail-oriented
Ability to accomplish goals working through formal and informal channels, with diplomacy and tact
Strong problem-solving and analytical skills

Nice To Haves

Proficiency with creating layouts, turnovers, and setup plans
Knowledge of room-scheduling and work-order/ticketing systems
Front-line AV support: triage classroom/event technology, escalate to OIT when needed
Monitor and report progress toward annual revenue goals set by the Executive Director of Operations
Manage event invoices, credits, and reconciliations based on Rice Policy compliance and data accuracy
Plan setups with ADA/access needs in mind; follow building and safety protocols

Responsibilities

Serve as project manager for multiple activities; scope out project tasks/team assignments and guide team to create work plans and schedules, monitor progress, and meet milestones
Establish and maintain relationships with internal and external university partners
Act as department representative at cross-departmental project meetings
Operate as account manager on deliverables, program metrics, and status reports
Recommend and schedule events into appropriate off-campus and on-campus venues
May oversee support staff, students, volunteers, and contingent event staff
Train and supervise junior event planners in proper execution and implementation of events
Perform all other duties as assigned

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