Growth Operations Manager, US

OKX•New York, NY

4d•$133,000 - $160,000

About The Position

OKX is looking for a Growth Operations Manager to help scale and optimize our US go-to-market engine across Sales, Marketing, and Customer Success. You'll own the operational backbone of growth, building repeatable processes, improving reporting and analytics, and optimizing our GTM tech stack to drive efficient, compliant growth.

Requirements

3+ years in growth ops, marketing ops, CRM, or related roles
Strong analytics and project management skills in a fast-paced environment
Fluent in English

Nice To Haves

Crypto/fintech experience is a plus

Responsibilities

Process optimization: Document and streamline workflows across GTM teams; improve handoffs, SLAs, and customer experience.
Project Management: Demonstrate strong organizational skills and an ability to prioritize and manage multiple projects simultaneously in a fast-paced, constantly evolving environment, while maintaining high standards of quality and consistency.
Cross-functional alignment: Partner with Product, Finance, Legal/Compliance/Risk, and Marketing to reduce friction and improve execution.
Data & analytics: Build KPI dashboards and reporting frameworks to track targets, pipeline health, and campaign performance.
Tech stack management: Own and optimize CRM, marketing automation, and analytics tooling; ensure data quality and scalability.
Campaign ops: Support demand generation execution, lead routing/scoring, and attribution, timely campaign execution, day-to-day growth operations
Financial planning: Assist with budget approvals, tracking, ROI analysis, and forecasting support for growth initiatives.
Compliance-focused: Ensure GTM operations adhere to legal, regulatory, and data privacy standards.