Growth Director, Meal Programs & Emerging Opportunities (Remote)

ezCater • Boston, MA

7d • Remote

About The Position

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Growth Director, Meal Programs and Emerging Opportunities is the single‑threaded business owner, with a GM mindset, for ezCater’s meal programs, accountable for end‑to-end outcomes across acquisition, activation, utilization, retention, and contribution margin. The role sits in Growth with a tight partnership to Product & Technology , Ops, Implementation , and Enterprise Support , and steers a lean core team while orchestrating embedded, shared resources across functions. Reports to the VP, Growth Marketing .

Requirements

• 10+ years in high‑growth B2B2C, marketplace, or programs with complex GTM, including 4+ years in a Growth-related role
• Demonstrated P&L literacy and ability to optimize unit economics while scaling (can be in partnership with an FP&A team)
• Track record orchestrating matrixed delivery with P&T and shared services
• Strong commercial instincts (pricing/packaging, segmentation, channel) paired with test‑and‑learn rigor
• Comfortable operating at portfolio altitude and in the details (cadence, dashboards, incidents)
• Excellent stakeholder management and executive communication skills

Responsibilities

• Oversees the commercial performance of Meal Programs and the operating model to scale it (sales motion, onboarding, utilization, reliability SLAs, and unit economics)
• Orchestrates embedded Product/Engineering/Design capacity within the Native Apps and platform teams
• Owns the go-to-market strategy and positioning for Meal Programs (employer-subsidized and employee-funded), including value prop, targeting, pricing/packaging, competitive differentiation, market expansion roadmap, and implementation model, in partnership with Marketing and Sales
• Collaborates with Operations, Implementation, and Enterprise Support to ensure optimal supplier growth and customer outcomes
• Runs an experiment portfolio (across activation, utilization, subsidies, communications) and collaborates with key customers and partners to determine product/GTM priorities
• In addition to Meal Programs, drives identification and execution of new growth vectors in collaboration with the Brand and Customer Research, Partnerships and Demand Sales teams
• Owns evaluation and piloting of new categories and alternative service models, including a meal card option for Meal Programs, food trucks, full service catering, etc

Benefits

• Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees