Growth and Performance Manager | Houston, TX

Success TutoringHouston, TX
2dHybrid

About The Position

Success Tutoring is one of the world’s fastest-growing education franchisors. After dominating the Australian markets, we are now expanding rapidly across the United States, with Texas serving as our primary launchpad. We are seeking a proactive Growth and Performance Manager based in Houston to act as the vital bridge between our local Franchise Partners and our Global HQ. In this role, you are the guardian of the "Success Tutoring Playbook." You will provide the hands-on guidance and coordination needed to ensure our Houston-area centers operate at peak efficiency while delivering high-impact English and Math programs aligned with the Texas Essential Knowledge and Skills (TEKS) standards (K–12). This is a part-time position starting at 2–3 days per week. As our Texas network expands, there is a genuine pathway for this role to transition into a full-time position.

Requirements

  • Education Advocate: You are passionate about the K-12 education sector and genuinely enjoy coaching small business owners to achieve their goals.
  • Mobility & Travel: You hold a valid Texas Driver’s License and have a reliable vehicle for regular travel to centers across Houston and surrounding suburbs (Katy, Sugar Land, The Woodlands, etc.).
  • Flexibility: You are willing and able to travel regionally (including occasional flights) to support other Texas territories, such as Dallas and Austin, as the brand continues its rapid US rollout.
  • Compliance: As this role involves working with children, the successful candidate must pass a comprehensive Criminal History Background Check (including FBI fingerprinting) in accordance with Texas Health and Human Services (HHS) regulations.
  • Operational Experience: At least 2 years of experience coaching operations or supporting franchisees/multi-site managers, with a focus on tracking performance and problem-solving.
  • Strategic Execution: Proven experience working through structured improvement programs and detailed action planning to hit KPIs.
  • Systems Focused: Hands-on experience rolling out consistent brand standards and ensuring business programs are followed to the letter.
  • Facilitation Skills: Confidence in delivering impactful group training and workshops that lift performance and build partner capability.
  • Influential Communicator: Exceptional relationship-building skills—you can influence and motivate Franchise Partners while acting as the primary conduit to HQ.
  • Commercial Pragmatism: Strong empathy for the challenges of small business owners, balanced with a focus on accountability.
  • Proactive Organization: Highly organized and comfortable holding others to high brand standards to ensure network excellence.

Responsibilities

  • Playbook Implementation: Partner closely with Franchise Partners to implement our proven operational and growth strategies, ensuring every center in the Houston metro area is set up for success.
  • HQ Conduit: Act as the primary link between Texas operations and our Global Head Office, ensuring clear communication, resource sharing, and alignment with brand goals.
  • Operational Guidance: Provide expert guidance on the Success Tutoring methodology, helping Franchise Partners deliver tutoring that meets local parent expectations and Texas educational standards.
  • Performance Coaching: Conduct regular business reviews and operational "health checks," empowering Franchise Partners to elevate their leadership and student outcomes.
  • Local Growth Assistance: Assist Franchise Partners in executing hyper-local marketing campaigns and building meaningful partnerships with local schools and community groups.
  • Brand Excellence & Compliance: Help partners maintain high standards of quality and compliance across all locations, identifying ways to streamline operations and boost efficiency.

Benefits

  • Competitive Hourly Rate: This role offers a competitive hourly rate based on experience.
  • Mileage Reimbursement: For travel between centers using your own vehicle, you will be reimbursed at the current IRS Standard Mileage Rate (72.5 cents per mile for 2026).
  • Travel Expenses: All costs associated with regional travel (flights, car rentals, and overnight stays) will be covered or reimbursed by Success Tutoring.
  • Performance Bonuses: Eligibility for performance-based bonuses tied to franchise growth and center performance outcomes.
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