Growth Account Manager – Healthcare Business

AAPC•Salt Lake City, UT

11d•Hybrid

About The Position

Are you ready to catapult your career to new heights? Join AAPC as a Growth Account Manager in the Healthcare vertical, where you'll be the driving force behind maintaining and expanding relationships with our mid-market and enterprise healthcare accounts. We're looking for a trailblazer with a proven track record in account management, eager to generate growth, exceed revenue targets, and deliver exceptional customer satisfaction.

Requirements

Experience: At least 5 years in B2B sales, with healthcare sales experience highly preferred.
Background: Proven success as a Sales Account Manager, Relationship Manager, or Client Success Manager.
Communication Skills: Exceptional verbal and written communication skills, with a talent for presenting and influencing at all organizational levels.
Technical Skills: Proficient in CRM software and MS Office, with strong capabilities in data handling and presentations.
Customer and Results Orientation: Skilled at balancing customer needs with business objectives to achieve outstanding results.
Problem-Solving: Quick thinker with effective analytical skills and problem resolution abilities.
Adaptability: Thrive in a dynamic sales environment, adapting strategies and tactics to stay ahead.

Responsibilities

Strategic Account Planning: Develop and execute dynamic account plans to exceed sales targets. Regularly update leadership on key metrics and account health.
Client Engagement: Maintain consistent, meaningful client contact through quarterly communications and business reviews.
Renewal Management: Proactively manage renewals by contacting clients 60 days before contract expiration and tracking statuses in the CRM.
Sales Funnel Activity: Ensure no deal remains stagnant for more than 14 days by scheduling and logging next steps in the CRM.
Increase Account Penetration: Drive a 10% yearly increase in client engagement and product adoption. Monitor progress with CRM and PowerBI reports.
Identify New Opportunities: Discover at least two new business opportunities per month within managed accounts.
Sales and Retention: Achieve a Net Retention Rate (NRR) of at least 105% through new product sales and account expansions.
CRM Management: Maintain 100% accuracy in CRM entries for client interactions, transactions, and forecasting.
Contract Negotiation: Negotiate and close contracts to maximize profits, using AAPC pricing models and tracking tools.
Market Analysis: Stay informed on industry trends, market conditions, and competitive activities, using analytics tools to guide strategic decisions.