Enterprise Account Manager – Healthcare Business

AAPC•Salt Lake City, UT

11d•Hybrid

About The Position

Are you ready to catapult your career to new heights? Join AAPC as a Growth Account Manager in the Healthcare vertical, where you'll be the driving force behind maintaining and expanding relationships with our mid-market and enterprise healthcare accounts. We're looking for a trailblazer with a proven track record in account management, eager to generate growth, exceed revenue targets, and deliver exceptional customer satisfaction. Why Join AAPC? Join a forward-thinking team that's transforming the healthcare industry! At AAPC, you'll have the chance to make a significant impact, drive growth, and advance your career. If you're ready for an exhilarating challenge, apply now and let's shape the future of healthcare together! AAPC (www.aapc.com) is the nation’s largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.

Requirements

Experience: At least 5 years in B2B sales, with healthcare sales experience highly preferred.
Background: Proven success as a Sales Account Manager, Relationship Manager, or Client Success Manager.
Communication Skills: Exceptional verbal and written communication skills, with a talent for presenting and influencing at all organizational levels.
Technical Skills: Proficient in CRM software and MS Office, with strong capabilities in data handling and presentations.
Customer and Results Orientation: Skilled at balancing customer needs with business objectives to achieve outstanding results.
Problem-Solving: Quick thinker with effective analytical skills and problem resolution abilities.
Adaptability: Thrive in a dynamic sales environment, adapting strategies and tactics to stay ahead.

Responsibilities

Strategic Account Planning: Develop and execute dynamic account plans to exceed sales targets. Regularly update leadership on key metrics and account health.
Client Engagement: Maintain consistent, meaningful client contact through quarterly communications and business reviews.
Renewal Management: Proactively manage renewals by contacting clients 60 days before contract expiration and tracking statuses in the CRM.
Sales Funnel Activity: Ensure no deal remains stagnant for more than 14 days by scheduling and logging next steps in the CRM.
Increase Account Penetration: Drive a 10% yearly increase in client engagement and product adoption. Monitor progress with CRM and PowerBI reports.
Identify New Opportunities: Discover at least two new business opportunities per month within managed accounts.
Sales and Retention: Achieve a Net Retention Rate (NRR) of at least 105% through new product sales and account expansions.
CRM Management: Maintain 100% accuracy in CRM entries for client interactions, transactions, and forecasting.
Contract Negotiation: Negotiate and close contracts to maximize profits, using AAPC pricing models and tracking tools.
Market Analysis: Stay informed on industry trends, market conditions, and competitive activities, using analytics tools to guide strategic decisions.