Growth Account Manager- Health Insurance

Northwell Health•New York, NY

About The Position

Plans, organizes and carries-out strategic sales and lead generation within assigned territory. Develops and maintains new client business relationships to increase the adoption of provider network and on-site clinics for self-insured employers; and occupational health services and wellness services for fully-insured and self-insured employers. Cross sells and expands opportunities to existing clients. Job Responsibility 1.Promotes awareness and use of products and services to prospective organizations including self-insured and full-insured employers throughout the New York metropolitan area. 2.Work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors. 3.Regularly exercises independent judgment when selecting methods, techniques for obtaining results, and making recommendations to clients. 4.Plans, organizes and carries-out presentations and group events for executives, benefit plan managers, brokers and general agents. 5.Identifies areas for possible improvements and addresses problems within scope of responsibility. 6.Establishes, builds and maintains positive, professional relationships and interaction at all decision levels. 7.Maintains a highly credible and professional profile within the industry to promote excellent customer and broker experience. 8.Maintaining relationship with clients through: Identifying customer’s needs, Working with Northwell Health resources to craft a solution proposal, Continuing use of Northwell Direct products and services through knowledgeable use of comparisons and contrasts with other providers, Providing after-sales service. 9.Coordinates sales related efforts between client human resource departments and the various Northwell Health departments. 10.Acts as a resource to implement and organize Northwell Direct projects and opportunities. 11.Manages communication and training needs for new group onboarding process with client. 12.Work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. 13.Work is evaluated upon completion to ensure that results and objectives have been met. 14.Communicates issues, concerns and problems in a solution oriented manner. 15.Maintains related records. Job Qualification Bachelor’s Degree or equivalent, required. Knowledge of Marketing and Sales concepts, required. Minimum of 3-5 years progressively related sales experience including experience with products, services, operations, customer service, marketing and sales techniques. May have some functional supervision duties and tasks (e.g. project management) Solid Microsoft based experience with presentation applications, required. Strong verbal and written communication skills, required. Payer, occupational health or wellness services experience preferred. Combined Sales & Account management experience preferred Job Preferences: Experience with Health Insurance Experience with TPA(third party admin) MGU (managing general underwriter) experience Experience building strong client and broker relationships Experience developing account management strategies and coordinating with internal and external teams to deliver solutions that meet clients' needs in order to retain and grow existing accounts Experience with being a liaison between clients and cross-functional internal and external teams to ensure the timely and successful delivery of solutions according to customer needs Experience serving as the point person between Third Party Administrators, Benefit Consultants, and the HR/C-Suite at the client level Experience working with Benefit design, Claims/Eligibility questions, Communications to employees/providers during open enrollment and throughout the plan year, Support TPA account management for renewal distribution and negotiations with the plan vendors (Stop loss, PBM, etc

Requirements

Bachelor’s Degree or equivalent, required.
Knowledge of Marketing and Sales concepts, required.
Minimum of 3-5 years progressively related sales experience including experience with products, services, operations, customer service, marketing and sales techniques.
May have some functional supervision duties and tasks (e.g. project management)
Solid Microsoft based experience with presentation applications, required.
Strong verbal and written communication skills, required.
Payer, occupational health or wellness services experience preferred.
Combined Sales & Account management experience preferred

Nice To Haves

Experience with Health Insurance
Experience with TPA(third party admin)
MGU (managing general underwriter) experience
Experience building strong client and broker relationships
Experience developing account management strategies and coordinating with internal and external teams to deliver solutions that meet clients' needs in order to retain and grow existing accounts
Experience with being a liaison between clients and cross-functional internal and external teams to ensure the timely and successful delivery of solutions according to customer needs
Experience serving as the point person between Third Party Administrators, Benefit Consultants, and the HR/C-Suite at the client level
Experience working with Benefit design, Claims/Eligibility questions, Communications to employees/providers during open enrollment and throughout the plan year, Support TPA account management for renewal distribution and negotiations with the plan vendors (Stop loss, PBM, etc

Responsibilities

Promotes awareness and use of products and services to prospective organizations including self-insured and full-insured employers throughout the New York metropolitan area.
Work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
Regularly exercises independent judgment when selecting methods, techniques for obtaining results, and making recommendations to clients.
Plans, organizes and carries-out presentations and group events for executives, benefit plan managers, brokers and general agents.
Identifies areas for possible improvements and addresses problems within scope of responsibility.
Establishes, builds and maintains positive, professional relationships and interaction at all decision levels.
Maintains a highly credible and professional profile within the industry to promote excellent customer and broker experience.
Maintaining relationship with clients through: Identifying customer’s needs, Working with Northwell Health resources to craft a solution proposal, Continuing use of Northwell Direct products and services through knowledgeable use of comparisons and contrasts with other providers, Providing after-sales service.
Coordinates sales related efforts between client human resource departments and the various Northwell Health departments.
Acts as a resource to implement and organize Northwell Direct projects and opportunities.
Manages communication and training needs for new group onboarding process with client.
Work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Work is evaluated upon completion to ensure that results and objectives have been met.
Communicates issues, concerns and problems in a solution oriented manner.
Maintains related records.