Groups Coordinator - (Hybrid)

Cruise Planners HQ • Coral Springs, FL

8d • Hybrid

About The Position

Join the Home Office Team of the largest franchise travel company in the United States, with a growing footprint in all 50 states. The ideal candidate will possess strong administrative skills, with knowledge of the travel industry considered an advantage. Candidate should be capable of multitasking and managing multiple projects with ease. This role involves supporting our Home Office Groups department, with responsibilities including securing home office cruise group space, adding group amenities and identifying opportunities to reprice home office groups.

Requirements

• Must have excellent verbal communication, customer service skills, problem solving ability, listening skills and ability to work comfortably in a multi-task environment
• Must be well organized, detailed oriented and demonstrate ability to take initiative
• Excellent writing and presentation skills
• Knowledge of Word, Excel, PowerPoint
• Associates degree preferred
• Travel Industry experience preferred
• Ability to attend occasional CP events as needed, outside of Home Office

Responsibilities

• Closely collaborates with Groups Manager and Supervisor- reviews cruise line group space allocation and determines where additional space can be added or exchanged for other categories
• Reviews home office groups space and identifies opportunities to reprice space held
• Enters new group contracts into Cruise Planners proprietary internal booking system
• Adds & Applies Amenities to cruise groups
• Finalizes Groups space per individual cruise lines policy
• Assists with Groups e-mail box; with emphasis on notices received for group final payment reminders, and group cancellations
• Engages with our network of travel advisors and assists with Home Office groups
• Other responsibilities as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees