Group Sales Representative - San Diego State University

ASM Global•San Diego, CA

9d•$18 - $20•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. If this sounds like a winning formula for you, join us! GLOBAL SALES A true partnership on every level. That’s what Legends forges with each and every team, stadium, athletic director, and owner we serve to strengthen sales and partnership results as a team effort. As an extension of your team, our sales experts work diligently with your management and staff to create solutions and programs that are always fully custom to your needs and goals. Look to us to delve deep to understand your values, your market and your target audience – help you solve problems and ultimately deliver the right game plan to drive your organization forward. SAN DIEGO STATE UNIVERSITY ATHLETICS San Diego State Athletics has partnered with Legends Global to assist in the sales strategy and execution of ticket packages for Aztec Football, Men’s & Women’s Basketball, Baseball, Softball and Volleyball as well as premium and priority seating at the new Snapdragon Stadium. THE ROLE The Group Sales Representative is responsible for driving ticket revenue across all SDSU Athletics ticketed sports, with a primary emphasis on football and specifically on group ticket sales. While group inventory will be the core focus, this is a full-menu sales role including season tickets, mini-plans, premium offerings, and single-game products. This position requires a self-motivated, competitive sales professional who thrives in a high-activity environment and is committed to generating new business while servicing and growing existing accounts. The ideal candidate is relationship-driven, disciplined in prospecting, and motivated to exceed revenue goals.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Candidate should possess excellent time management and organizational skills.
Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best.
Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients.
Proven ability to prospect and close new business
Strong verbal and written communication skills
Competitive, goal-oriented mindset
Coachable and open to feedback
Strong organizational and time management skills
Ability to work flexible hours including nights, weekends, and game days
Bachelor’s Degree or equivalent.

Nice To Haves

Proficiency in CRM systems preferred
1 to 2 years of sports sales experience is preferred, with a proven ability to sell group tickets at a high level.

Responsibilities

Generate revenue through the sale of group tickets, season tickets, mini-plans, premium seating, and hospitality packages for SDSU Football, Men’s and Women’s Basketball, Volleyball, Softball and Baseball.
Place a strong emphasis on identifying and closing new group business through outbound prospecting and community engagement
Develop relationships with local businesses, schools, youth sports organizations, military groups, nonprofits, and alumni networks
Conduct in-stadium tours, virtual presentations, and face-to-face sales appointments
The candidate is expected to coordinate and execute sales calls to potential customers through prospecting, cold callings, and referrals from current customers. There is an expectation of exceeding weekly/monthly/yearly minimums as it pertains to the volume of calls and duration of calls necessary to be successful.
Manage and grow a book of business through upselling, cross-selling, and retention strategies
Identify new prospects and provide excellent customer service, driving revenue through the sales of ticket and donation offerings. Specifically, group outing prospects. This could include schools, places of worship, businesses, non-profits, affinity organizations, and more.
Effectively utilize Salesforce CRM to document activity, track pipeline, and forecast revenue
Collaborate with marketing, ticket operations, and premium teams to maximize theme nights, group experiences, and event execution
Participate in weekly sales meetings, training sessions, and performance reviews
Work non-traditional hours including nights, weekends, and game days to support clients and sales initiatives
Coachability and focus on development within these skill areas is a must. There is an expectation of exceeding minimums as it pertains to the volume of face-to-face meetings needed per week and per month necessary to be successful.
Meet or exceed individual revenue goals across all ticket products.
Achieve group-specific revenue targets.
Accurately forecast sales performance
Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
Set and conduct in-stadium and out-of-the-office sales appointments.
Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
Assist with managing and stewarding existing season ticket members and donors.
Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organizations.
Ability to handle a heavy volume of outbound and inbound phone calls and emails.