Group Sales Manager

Brittain Resorts & Hotels•Myrtle Beach, SC

5d•Onsite

About The Position

Are you a passionate sales professional with a love for hospitality and events? Do you thrive on building relationships, creating unforgettable guest experiences, and driving results? Join our vibrant team as a Group Sales Manager and help showcase Myrtle Beach as the ultimate destination for group travel, athletic events, and special occasions! In this role, you’ll be the face of our resorts, connecting with clients from across the country, creating tailored group experiences, and making a direct impact on our company’s growth.

Requirements

Valid Driver’s License required
Ability to work a regular schedule of Monday–Friday, 9:00 AM–5:00 PM, with flexibility to adjust hours for meetings, travel, trade shows, or onsite events as needed
Must be able work on-site in Myrtle Beach, South Carolina
Prior hospitality management or sales experience required; resort or hotel sales experience strongly preferred
Knowledge of hospitality operations, PMS and CRM systems, and financial management tools
Proficiency with general office equipment and PC applications (i.e. multi-function copiers, word processing, spreadsheets, databases, email, remote desktop connections)
Highly reliable, organized, detail-oriented, and dedicated to delivering results
Demonstrated ability to build client networks, overcome objections, close sales, and follow up effectively
Committed to guest satisfaction through exceptional customer service and a strong client focus
Clear, professional written and verbal communication skills
Strong multitasking, prioritization, and teamwork abilities
Personable, collaborative, and comfortable working with diverse individuals

Nice To Haves

Event sales experience preferred

Responsibilities

Represent our stunning resorts and the Myrtle Beach area to organizations, sports teams, and event planners, positioning the city as a top-tier destination
Develop and execute creative sales strategies through trade shows, marketing campaigns, sales calls, and industry networking
Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client. Creates client familiarization trips, as needed, to present Resorts capabilities
Cultivate strong, long-term partnerships with clients to encourage repeat and referral business.
Prepares proposals, contracts, group resumes and any other documentation deemed necessary
Addresses and resolves any issues or complaints regarding the sales process
Responsible for generating and maintaining all group contacts for all business booked and turned down Must also have the ability to capture and enter all leads in the CRM
Clearly communicates group needs to the properties to ensure they are prepared to meet them
Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Director of Group Sales
Collaborate with all corporate departments (e.g., Revenue Management, Call Center, IT) and property operations teams (e.g., Front Desk, Accounting, Food & Beverage, Rooms Manager, General Manager) as needed to support departmental goals and ensure smooth communication and execution
Other duties as assigned