Group Retention Executive

Humana

3d • Remote

About The Position

Become a part of our caring community and help us put health first The Specialty Retention Executive is responsible for retaining and growing membership within existing 2 – 99 Specialty accounts and for partnering with brokers and agents to manage business relationships with client accounts. Humana is looking for a dedicated, detail-oriented, and responsible Specialty Retention Executive who is looking for an opportunity for growth in a progressive organization. The Specialty Retention Executive retains and grows membership within existing 2 – 99 Specialty accounts and for partnering with brokers and agents to manage business relationships with client accounts. The Specialty Retention Executive work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Responsibilities Include: Oversee customer account management for existing 2 – 99 ancillary accounts, including negotiating contracts and agreements. Build relationships with brokers and agents. Responsible for achieving retention sales goals and add on sales goals for defined book of business. Develop and oversee customer retention campaigns. Product Lines: Dental, Vision, Life, and Disability Liaison between assigned clients and Humana internal areas for escalated issues. May represent Humana at community events, associations and industry organizations. Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receive guidance where needed. Follow established guidelines/procedures. Use your skills to make an impact

Requirements

• 2+ years' experience selling or retaining within the employer group insurance environment.
• Understanding of employer procurement process
• Client management experience
• Business and Financial Acumen
• Develop positive, collaborative client relationships.
• Active life and health license or ability to obtain within 30 days of hire.
• Must be able to work the hours in Central Standard Time (8am-5pm CST)

Nice To Haves

• Strong communicator- written, verbal and presentation skills

Responsibilities

• Oversee customer account management for existing 2 – 99 ancillary accounts, including negotiating contracts and agreements.
• Build relationships with brokers and agents.
• Responsible for achieving retention sales goals and add on sales goals for defined book of business.
• Develop and oversee customer retention campaigns.
• Product Lines: Dental, Vision, Life, and Disability
• Liaison between assigned clients and Humana internal areas for escalated issues.
• May represent Humana at community events, associations and industry organizations.
• Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees