Group Product Manager, Customer and Dealer Experience

John DeereJohnston, IA
1dOnsite

About The Position

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW. John Deere is an equal opportunity employer, including disabled & veterans. Primary Location: United States (US) - Iowa - Johnston Function: Product and Process Mgmt (CA) Title: Group Product Manager, Customer and Dealer Experience - 117293 Onsite/Remote:Onsite Position This position may be located in Johnston, IA, Chicago, IL, or Moline, IL per the hiring managers discretion. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change. Your Responsibilities As a Group Product Manager, Customer & Dealer Experience for John Deere Financial's Worldwide Headquarters, located in Johnston, IA, or based in Chicago, IL, or Moline, IL, you will:

Requirements

  • 5 or more years of experience in product management or customer research & analytics
  • 5 or more years of experience in managing complex cross-functional initiatives
  • Excellent analytical, problem-solving, and decision-making skills
  • Ability to communicate complex analytical insights in a manner which is clearly understandable by business partners
  • Ability to influence and engage stakeholders at all levels
  • Proven experience in leading teams
  • Ability to travel up to 25% based on business needs
  • Bachelors Degree in Analytics, Data Science, Information Technology, Engineering, or equivalent related work experience

Nice To Haves

  • 5 or more years of experience managing global teams
  • 4 or more years of experience leading cross functional teams
  • Experience in financial lending platforms is a plus
  • Experience with Agile delivery process
  • Demonstrated success in driving data drive product management to realize outcomes
  • Proven track record
  • Master’s degree in data and/or business preferred
  • Strong understanding of Artificial Intelligence (AI) and hands-on experience using Microsoft Copilot to enhance productivity and innovation

Responsibilities

  • Define and communicate the product vision and strategy for JDF’s customer and dealer experiences across the globe
  • Ensure quantitative and qualitative research and analysis is at the core of what drives our roadmaps and delivery
  • Lead the creation and deployment of a portfolio of product development use cases which are enabled through our platform capabilities
  • Work closely with internal stakeholders (IT, analytics, business teams, product teams) and enterprise partners to deliver connected experiences, which delight our customers and dealers with seamless design, and use
  • Monitor, measure, and communicate progress continuing beyond delivery, into utilization and ongoing refinement
  • Drive go-to-market strategies and product introductions
  • Mentor and develop product management talent

Benefits

  • Flexible work arrangements
  • Highly competitive base pay and performance bonuses
  • Savings & Retirement benefits (401K and Defined Contribution)
  • Healthcare benefits with a generous company contribution in the Health Savings Account
  • Adoption assistance
  • Employee Assistance Programs
  • Tuition assistance
  • Fitness subsidies and on-site gyms at specific Deere locations
  • Charitable contribution match
  • Employee Purchase Plan & numerous discount programs for personal use
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