Administrative Assistant

Ward Church•Northville, MI

About The Position

The Group Life and Care Ministry Coordinator plays a key administrative and relational role in supporting Group Life ministries, Care Ministry, and the Partnership/Membership Path. This position serves as a central communication and coordination hub—supporting pastors, staff, volunteer leaders, and congregants through strong organization, clear communication, and effective use of ministry systems. This role is ideal for someone who enjoys supporting leaders, managing details, and helping ministry run smoothly behind the scenes.

Requirements

Undergraduate degree in a related field or equivalent experience
Prior administrative or coordination experience required
Strong proficiency in Microsoft Office Suite
Comfortable learning and working within database and scheduling systems
Excellent communication and interpersonal skills
Highly organized with strong attention to detail
Ability to manage recurring tasks and seasonal workflows
Proactive, adaptable, and able to anticipate needs
Affirms and supports the mission, beliefs, and values of Ward Church
Demonstrates the character and heart of a follower of Jesus Christ

Nice To Haves

Experience in a large church or nonprofit ministry preferred

Responsibilities

Group Life Coordination (Approx. 60%) Serve as primary administrative support for Group Life operations
Maintain awareness of active groups, leaders, program cycles, and seasonal needs
Coordinate logistics, communications, registrations, and materials with volunteer leaders
Enter and maintain accurate group, class, and event information in Ministry Platform and eSpace
Assist with email communications, registrations, and event details
Support leaders with attendance processes and system troubleshooting
Coordinate room scheduling and resolve space conflicts
Track recurring ministry rhythms, deadlines, and upcoming priorities in partnership with the Pastor of Spiritual Formation and Care
Care Ministry Support (Approx. 20%) Provide administrative support to the Assistant Director of Care and Care Pastors
Assist with funeral and memorial service logistics (notices, flowers, coordination)
Support Care-related groups with scheduling, communication, and leader coordination
Process care-related updates and records in Ministry Platform
Partnership / Membership Path (Approx. 20%) Coordinate four annual Partnership/Membership Class events
Handle scheduling, volunteer communication, materials, and meal coordination
Track participant progress in Excel and Ministry Platform
Prepare member folders, assign membership numbers, and complete membership processing
Serve as a point of contact for participants and volunteers during each cycle
Database, Systems & Administration Use Ministry Platform for data entry, events, attendance, and communications
Manage room and resource scheduling through eSpace
Monitor ministry budgets in Martus and assist with annual budget preparation
Process purchases and invoices through Ramp
Maintain organized digital files in Microsoft Teams, OneNote, and Planner
Communication & Materials Coordinate ministry emails, announcements, and updates
Ensure Group Life and Care information is current on the church website and other platforms
Prepare materials, printouts, and supplies for events
Additional Support Serve as a support and integration point between staff, volunteers, and ministry systems
Respond to inquiries and route them to the appropriate leader or pastor
Assist with additional ministry and administrative tasks as needed