Group Leader Technical Services I

CAE • Dothan, AL

9h • Onsite

About The Position

CAE's vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE values Empowerment, Innovation, Excellence, Integrity and OneCAE, striving to make a difference in the world while helping each other succeed. At CAE, the mission is clear: to help make the world a safer place. For nearly 80 years, CAE has driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, CAE empowers customers to operate smarter, faster, and more sustainably. The Group Leader Technical Services I applies comprehensive knowledge and experience to solve complex or system problems, typically solved by reference to maintenance manuals or similar documents. This role maintains all training equipment in the Training Center to the highest level. The supervisor may review work for general compliance with accepted practices. The position may also provide technical guidance and instruction to less proficient technicians. As a regulatory coordinator, the role involves direct coordination with the regulatory authority (FAA) to ensure the simulator meets federal requirements, overseeing the simulator Quality Management System, software compliance, and safety management system.

Requirements

• Technical College Degree with 4 years of related experience in the maintenance, troubleshooting, repair, and operation of full flight simulators or an equivalent combination of technical education related to electronics, electro-mechanical, computer, aviation, or simulation technology.
• Minimum of 6 years hands-on related work experience in the maintenance and operation of full flight simulators.
• Knowledge of commonly used concepts, practices, and procedures used in aircraft flight trainer maintenance operations.
• Knowledge of Microsoft Office programs.
• Related skill areas should include technical writing and presentation skills.
• Must comply with all company security and data protection / usage policies and procedures.
• Personally responsible for proper marking and handling of all information and materials, in any form.
• Shall not divulge any information, or afford access, to other employees not having a need-to-know.
• Shall not divulge information outside company without management approval.
• All government and proprietary information will be accessed and stored electronically on company provided resources.

Nice To Haves

• Ability to read, analyze, and interpret the most complex word and technical documents/diagrams.
• Will be required to respond effectively to sensitive inquiries and complaints.
• Must be able to generate effective oral and written presentations and proposals on complex subjects.
• Must be able to calculate figures and amounts, prices, commissions, and percentages, and to draw and interpret graphs.
• Must fully understand Binary, Octal, Decimal, and Hexadecimal numbering systems.
• Ability to interpret performance charts as related to aircraft/simulator data.
• Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• An ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable.
• Ability to read and understand electrical schematics and drawings.

Responsibilities

• Coordinate with regulatory authority to ensure simulator compliance.
• Manage waivers requests and communication with federal authority.
• Oversee Quality Management System to meet FAA requirements.
• Oversee Simulator Safety Management System (SQMS) in conjunction with reginal safety management systems.
• Ensure all software/hardware upgrades meet local, regional, and federal compliance.
• Perform corrective maintenance as required to maintain a minimum simulator availability of 98%.
• Perform corrective maintenance as required to maintain the multi-media classrooms in full working order.
• Perform scheduled preventive maintenance per the appropriate procedures for a particular training device.
• Provide technical assistance in identifying, evaluating, and developing processes to improve reliability and maintainability of the training devices.
• Perform operational daily tests (preflight) as required on the flight training devices.
• Support Instructors and crews in operation of training devices and multi-media classrooms.
• Assist in execution of FAA or equivalent certification tests.
• Applies comprehensive technical knowledge to solve complex problems, those typically solved by properly interpreting maintenance manuals or similar documents.
• Monitors the work of and provides technical guidance to less proficient technicians.
• Capable of interpreting and working with computer systems utilizing various operating systems.
• Maintains required documentation of maintenance activities.
• Monitors and tracks the repair status of inoperative equipment and documents maintenance activities utilizing the logistics management data base system.
• Diagnoses malfunctions of computers and associated equipment and performs operability/readiness tests and repair.
• Performs systems interface/fault isolation.
• Applies fundamental troubleshooting procedures in the maintenance of interfaces and peripheral equipment used with computers.
• Interprets mechanical, hydraulic, electrical, schematics, and system drawings and generate simplified versions as needed.
• Provides networking and information systems support on training devices and networks.
• Implements basic modifications to existing simulators.
• Perform facility/housekeeping in areas not covered by janitorial services contract as required to maintain a safe and clean work environment.

Benefits

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance
• A work environment where all employees are valued, respected and safe
• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions
• Recognition, professional development, advancement and having fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees