Group Insurance Integrated Claims Examiner

Prudential Financial • Portland, ME

2d • Onsite

About The Position

The Disability Claim Examiner will be responsible for handling a claim block of disability claims and Absence claims. The Claim Examiner is accountable for ensuring optimal claims handling and timely, accurate decisions. In addition, the role requires but is not limited to the following skills: Will effectively and accurately manage a block of Disability and / Absence claims Focus on customer experience to deliver the best experience for our customers Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers. A strong customer focus evidenced through maintaining customer relationships. Strong analytical reasoning Strong communication skills both written and verbal Ability to work to independently in a fast-paced, metrics driven environment

Requirements

• 2-3 years experience in Short Term Disability and /or Absence claim management prefered
• Claim/risk management skills and technical knowledge in contract interpretation and administration
• Success in achieving Individual Development goals.
• Goal oriented with an ability to organize and analyze information
• Strong critical thinking skills, communication, organization and time management skills
• Proven customer service skills
• Demonstrated ability to adapt to the changing needs of an organization
• PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)

Nice To Haves

• College degree preferred

Responsibilities

• Effectively and accurately manage a block of Disability and / Absence claims
• Focus on customer experience to deliver the best experience for our customers
• Deliver accurate, dependable, and trustworthy service to our customers
• Maintain customer relationships

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees