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The Group Account Supervisor at Omnicom Health Group will play a pivotal role in managing the brand, agency team, and client relationships across multiple levels. This position requires a strategic mindset to contribute to the success of the brand while demonstrating a comprehensive understanding of the brand category and competitive landscape. The supervisor will lead the strategic and tactical planning processes, ensuring that the agency's work is not only creatively compelling but also strategically sound and error-free. The role involves actively monitoring the competitive landscape and seeking opportunities to showcase agency work to current and prospective clients, as well as identifying avenues for business growth within existing accounts and new client connections. In addition to strategic oversight, the Group Account Supervisor will be responsible for the financial health of the accounts they manage. This includes monitoring fee performance, negotiating budget needs, and ensuring profitability through accurate fee reconciliations. The supervisor will also manage expectations between agency staff and clients, fostering a positive and productive atmosphere. Staying abreast of marketing and brand-specific trends is essential to provide added value to clients and enhance the creative product. The role requires effective communication skills, both internally and externally, and the ability to set priorities while managing multiple projects. The supervisor will act as a role model at client and industry events, establishing credibility with clients and embodying a service-oriented attitude. They will also be responsible for managing a team, assigning work, monitoring workloads, and providing constructive feedback to direct reports. This includes evaluating performance, conducting performance reviews, and assisting in the training and orientation of new team members. Overall, the Group Account Supervisor will be a trusted strategic advisor to the client team, ensuring that the agency's values and quality standards are upheld throughout all interactions.
