Group Account Director

Klick • Philadelphia, PA

16h

About The Position

This role leads a portfolio of client accounts, ensuring exceptional delivery, strategic guidance, and strong partnership across teams. The position oversees client relationships, drives growth opportunities, and champions operational excellence. Working closely with cross-functional partners, the role ensures work is executed with accuracy, regulatory compliance, and a high level of client satisfaction.

Requirements

• 10+ years of client service experience in the advertising industry
• 5+ years of pharmaceutical or healthcare advertising experience
• Experience managing $8–12M+ in scope and overseeing multiple brands or large accounts
• Proven ability to build strong client relationships at the Director/Senior Director level
• Strong financial acumen in forecasting, budgeting, and resource planning
• Strong presentation and communication skills

Nice To Haves

• Experience contributing to account planning and identifying client growth opportunities
• Knowledge of US pharmaceutical and healthcare marketing regulations
• Ability to lead client meetings and clearly communicate feedback to internal teams
• Experience creating or reviewing scopes of work with project management partners
• Enthusiasm for integrating AI into workflows
• University degree required; MBA preferred

Responsibilities

• Manage a portfolio of accounts and drive overall client success
• Lead, mentor, and develop a high-performing client services team
• Guide project execution, ensuring compliance with processes and regulatory standards
• Oversee and manage project budgets, forecasting, and staffing needs
• Collaborate with cross-functional teams to deliver high-quality programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director