Ground System Coordinator

Iridium Satellite, LLC

12h•Hybrid

About The Position

If you are enthusiastic about working in the space industry, then you will be excited about the Ground System Coordinator opening with Iridium for a Space Development Agency (SDA) project. As a Ground System Coordinator, you’ll be responsible for technical supervision tasks at the SDA Operation Center in the absence of the Ground System Director. You will work 12-hour shifts supporting a team in a 24-hour, multi-satellite operations environment. You will thrive in this role if you are highly motivated and passionate about engineering and space systems. This position requires an active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

Requirements

Bachelor’s degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree
5+ years of related engineering experience
Achieve and maintain Ground System Director certification, as well as other operational position certifications, to maintain continuity
Strong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues
Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions
Be comfortable managing upward, including being a proactive communicator and asking for help when needed
Have confidence and be able to establish valuable relationships with others
Must be able to prioritize key tasks and have a strong sense of ownership over your work
Be active in seeking out ways to continuously improve yourself and gain new knowledge
Work 12-hour shifts in rotation. Regular schedule is M-F, 8 AM - 5 PM
Be a U.S. Citizen

Nice To Haves

Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Experience in leading a team in a real-time operations environment
Proficiency in the LINUX operating system, as well as standard PC usage and applications
Familiarity with software development and programming skills

Responsibilities

Assist in the management and coordination of daily mission objectives and recovery from unplanned events
Supervise real-time monitoring of the ground system in support of the SDA mission, and analysis for first level troubleshooting and resolving issues
Coordinate recovery of issues within the ground system applications
Coordinate detection and recovery of issues at remote teleport antennas as well as Wide Area Network (WAN)
Coordinate real-time anomaly investigation and resolution, following established Fault Escalation policies and procedures for both ground and space system issues
Support process improvement initiatives by properly documenting all events through the anomaly and issue reporting process
Create accurate, timely, and descriptive event logging for all ground system outages or system events
Supervise daily mission activities of up to twenty mission partners and customer personnel
Act as the backup to the Ground System Director (GSD), taking lead on specific events as appointed or taking lead of the operations floor in the GSD’s absence
Communicate with a team of operators and engineers to gather relevant data and parse information into standardized reports
Serve as an interface with the Government customer as required to describe issues and mission impacts