Ground Operations Coordinator

Atlas Air, IncErlanger, KY
5d

About The Position

Sets up and follows up on all ground handling and service functions for Charter and ACMI offline operations.

Requirements

  • BA in Aviation required or equivalent ground handling/airline operations experience
  • Minimum of four years airline experience or equivalent
  • Flexibility with work schedule to include working nights, weekends and holidays
  • Proficiency in Word, Excel, and Outlook, and PowerPoint
  • Good written and verbal communication skills
  • Ability to multitask and coordinate time sensitive duties
  • Ability to meet the demands of varied responsibilities and deadlines
  • Demonstrated ability to work in a team-based environment
  • Outstanding customer service skills
  • Perform well under pressure
  • Ability to understand Cargo and PAX ground handling, deicing, fueling, and catering procedures
  • Ability to successfully complete required on-the-job training

Responsibilities

  • Liaison between all Atlas online and offline stations to relay airport restriction information such as vendors, staffing and notam closures to all operating parties
  • Serves as point of contact for all inquiries for the Ground Ops department via 24/7 phone line
  • Confirm aircraft fuel operations, crew and passenger catering provisions, aircraft deicing services, passenger handling, and aircraft cabin services are in place according to standard operating procedures
  • Track fuel services on passenger and cargo aircraft per station.
  • Send updates to fuel supplier and into plane vendor of any schedule changes as needed.
  • Track Approved Vendor List (AVL) to ensure compliance with fuel and deicing activities
  • Assist in the initial set up and revisions of official documents provided to the designated vendors per charter and/or operation. Coordinates with vendors to ensure services are in place and rendered.
  • Present valid General Declaration and Landing Rights form to U.S. Customs & Border Patrol to obtain approval as required on International flights.
  • Present completed Aircraft Prior Permission Required form to Military Base Operation to obtain approval as required prior to date of operation.
  • Maintain department’s database with information pertinent to General Declaration and Landing Rights filing.
  • Assist in the coordination with main-line stations regarding supplies and stock levels required for flights/operations
  • Support all other departments as needed
  • Track Residual disinsection of all company aircraft to ensure country/regional compliance requirements are met
  • Ensure Positive Launch items have been vetted and approved for all AMC operations
  • Assist with setup for ADHOC operations such as diversions, ACMI offline, & SA offline
  • Assist with crew base access procedures for applicable AMC stations
  • Perform other duties as assigned
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