Supervisor, Ground Operations
About The Position
About Veho Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping, Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. By removing the pain from delivery and returns, Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before. Role Summary: Ground Operations Supervisor As a Ground Operations Supervisor, you are a hands-on leader, working day-to-day with our Warehouse Associates and Leads. You will be responsible for the development of the warehouse staff, including coaching them on the skills necessary to be successful in the warehouse and developing for future success. You will set a standard of operational excellence and ensure your team’s success through values-based leadership. Additionally, you will be responsible for the accuracy of reports, scheduling, cross-functional communication, and ensuring sort and launch packages are processed efficiently while adhering to safety standards.
Requirements
- Minimum of 1 year of previous experience in management in logistics, operations, or a related field is preferred.
- Proficient in technology platforms and tools relevant to logistics operations.
- Strong problem-solving skills and attention to detail with the ability to thrive in a fast-paced, physically demanding environment.
- Commitment to delivering exceptional experiences to team members and driver partners.
- Ability to pass a comprehensive background check
- Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
- Is physically able to work in a warehouse that includes the following conditions: Standing for the duration of the shift. Moving boxes up and down including frequent bending. May need to lift and carry up to 50 pounds on a regular basis. May work in hot or cold temperatures. May work in an environment with loud noise and fumes.
- Minimal travel required.
Responsibilities
- Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
- Ability to Plan and Prioritize Team and Business Initiatives - including quickly navigating technology platforms to manage operational and logistical challenges, having a consistent and intentional approach to team development, and a plan to drive continuous improvement with identified milestones.
- Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
- Works well in an ever-changing environment to ensure on-time delivery and exceed expectations of our customers, clients, crowdsourced drivers, and employees.
- Effectively schedule shifts that align with business needs based on operational hours and projected volume.
- Hands-on leader with the ability to coach, train and develop team members.
- Proven record of leading a team with values-based leadership to achieve key KPIs and metrics for the operation.
- Demonstrates a high level of teamwork, partnering cross-functionally to ensure a successful operation and organization as a whole
Benefits
- Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt-level roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
