Ground Operations Coordinator

Atlas Air Worldwide Holdings•Erlanger, KY

About The Position

Overview Sets up and follows up on all ground handling and service functions for Charter and ACMI offline operations. Responsibilities Liaison between all Atlas online and offline stations to relay airport restriction information such as vendors, staffing and notam closures to all operating parties Serves as point of contact for all inquiries for the Ground Ops department via 24/7 phone line Confirm aircraft fuel operations, crew and passenger catering provisions, aircraft deicing services, passenger handling, and aircraft cabin services are in place according to standard operating procedures Track fuel services on passenger and cargo aircraft per station. Send updates to fuel supplier and into plane vendor of any schedule changes as needed. Track Approved Vendor List (AVL) to ensure compliance with fuel and deicing activities Assist in the initial set up and revisions of official documents provided to the designated vendors per charter and/or operation. Coordinates with vendors to ensure services are in place and rendered. Present valid General Declaration and Landing Rights form to U.S. Customs & Border Patrol to obtain approval as required on International flights. Present completed Aircraft Prior Permission Required form to Military Base Operation to obtain approval as required prior to date of operation. Maintain department’s database with information pertinent to General Declaration and Landing Rights filing. Assist in the coordination with main-line stations regarding supplies and stock levels required for flights/operations Support all other departments as needed Track Residual disinsection of all company aircraft to ensure country/regional compliance requirements are met Ensure Positive Launch items have been vetted and approved for all AMC operations Assist with setup for ADHOC operations such as diversions, ACMI offline, & SA offline Assist with crew base access procedures for applicable AMC stations Perform other duties as assigned

Requirements

BA in Aviation required or equivalent ground handling/airline operations experience
Minimum of four years airline experience or equivalent
Flexibility with work schedule to include working nights, weekends and holidays
Proficiency in Word, Excel, and Outlook, and PowerPoint
Good written and verbal communication skills
Ability to multitask and coordinate time sensitive duties
Ability to meet the demands of varied responsibilities and deadlines
Demonstrated ability to work in a team-based environment
Outstanding customer service skills
Perform well under pressure
Ability to understand Cargo and PAX ground handling, deicing, fueling, and catering procedures
Ability to successfully complete required on-the-job training

Responsibilities

Liaison between all Atlas online and offline stations to relay airport restriction information such as vendors, staffing and notam closures to all operating parties
Serves as point of contact for all inquiries for the Ground Ops department via 24/7 phone line
Confirm aircraft fuel operations, crew and passenger catering provisions, aircraft deicing services, passenger handling, and aircraft cabin services are in place according to standard operating procedures
Track fuel services on passenger and cargo aircraft per station.
Send updates to fuel supplier and into plane vendor of any schedule changes as needed.
Track Approved Vendor List (AVL) to ensure compliance with fuel and deicing activities
Assist in the initial set up and revisions of official documents provided to the designated vendors per charter and/or operation.
Coordinates with vendors to ensure services are in place and rendered.
Present valid General Declaration and Landing Rights form to U.S. Customs & Border Patrol to obtain approval as required on International flights.
Present completed Aircraft Prior Permission Required form to Military Base Operation to obtain approval as required prior to date of operation.
Maintain department’s database with information pertinent to General Declaration and Landing Rights filing.
Assist in the coordination with main-line stations regarding supplies and stock levels required for flights/operations
Support all other departments as needed
Track Residual disinsection of all company aircraft to ensure country/regional compliance requirements are met
Ensure Positive Launch items have been vetted and approved for all AMC operations
Assist with setup for ADHOC operations such as diversions, ACMI offline, & SA offline
Assist with crew base access procedures for applicable AMC stations
Perform other duties as assigned