Grooming Salon Manager In Training
About The Position
The Manager In Training is a critical position at Scenthound Herriman. As an MIT, you will be responsible for providing leadership and running your shifts efficiently while developing your skills to advance to Scenter Manager. We are a new, fast growing brand. We are seeking a passionate who wants to grow with us and is not afraid to get hands on with dogs! This position requires: Management experience in retail, restaurant, or customer service industry is a must! (minimum one year) Service or retail sales experience Ability to provide the Basic Hygiene Services to dogs when the schedule demands Customer service experience (retail, restaurant) Experience in a membership-based business model is a plus Proven ability to build an excellent store experience Prior sales experience preferred (1 year+) Strong financial and business acumen Ability to function well in a fast-paced environment Computer/technology proficiency
Requirements
- Management experience in retail, restaurant, or customer service industry is a must! (minimum one year)
- Service or retail sales experience
- Ability to provide the Basic Hygiene Services to dogs when the schedule demands
- Customer service experience (retail, restaurant)
- Proven ability to build an excellent store experience
- Strong financial and business acumen
- Ability to function well in a fast-paced environment
- Computer/technology proficiency
Nice To Haves
- Experience in a membership-based business model is a plus
- Prior sales experience preferred (1 year+)
- Bilingual English & Spanish preferred, but not necessary.
Responsibilities
- Instructs, trains, coaches, and develops staff.
- Analyze and drive store financials and KPI’s such as Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio
- Sell memberships to walk-in customers
- Drive membership sales through dog health and wellness education
- Maintain a knowledgeable team that prioritizes dog wellness and safety
- Provide leadership, guidance, and mentorship for the Scenter employees
- Drive employee development through leadership and training
- Uphold quality standards through hands-on participation, employee audits, and training
- Create an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations; Resolve customer concerns
- Ensure the safety of dogs and team members at all times
- Adhere to Scenthound sanitary and cleaning practices
Benefits
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Free uniforms
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
