Groom Tech, Petsense

Tractor Supply • Springville, AL

37d

About The Position

This position is responsible for interacting with customers and associates, supporting selling initiatives and performing assigned tasks, while providing WOW! customer service.

Requirements

• Must be comfortable working with dogs and cats.
• Ability to demonstrate patience and compassion for animals.
• Must provide own tools (clippers, blades, shears) or be willing purchase required tools.
• High school diploma or equivalent required.
• Completed Level 1 Paragon Training and received certification through Petsense.
• Any suitable combination of education and experience will be considered.
• Regardless of education level, Associates must be able to read, write and count accurately.

Nice To Haves

• Working environment is favorable, generally working inside with moderate noise.
• Indoor floors generally on hard surfaces (concrete, asphalt, etc.) Lighting and temperatures are adequate.
• Requires work in assigned area of groom shop. Groom shop size varies.
• Exposure to wet conditions, particularly when bathing dogs.
• Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets and pet waste.
• Exposure to cats and dogs of all sizes, breeds and temperaments.
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for all Team Members, customers, vendors and adhere to Company safety training and guidelines.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM): Thank the Customer Engage with the customer and/or pet Advise products or services Make it Memorable
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensures the safety and well-being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
• Practice Safety and Sanitization protocols
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.
• Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.
• Maintains records of all pet clients to include services provided and vaccination records.
• Operate computer as needed.
• Recovery of store, if needed.
• Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
• Complete all documentation associated with any of the above job duties
• May also be required to perform other duties as assigned.

Benefits

• medical, dental, and vision coverage
• company-paid life and disability insurance
• paid parental leave
• tuition reimbursement
• family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees