GROCERY SUPERVISOR - SEATTLE
About The Position
Uwajimaya is more than just a grocery store — we’re a vibrant cultural destination with a rich history rooted in family, community, and food. Since 1928, we’ve grown into the Pacific Northwest’s premier Asian retailer, known for our wide selection, welcoming atmosphere, and commitment to sharing the diverse traditions of Asian cultures. We take pride in creating a one-of-a-kind experience for customers and employees alike — one that’s centered around food, culture, and people. The Grocery Supervisor works directly with the Assistant Department Manager (ADM) in maintaining the daily operations of the department in support of achieving department and store goals. The supervisor is directly involved with the training and development of the staff, providing task efficiency and supporting good customer service. They are the first line in addressing employee behavioral issues. They are responsible for directing the staff, including managing meal periods and breaks. The supervisor ensures that all Health Department and company guidelines are adhered too, providing for a safe eating and workplace experience. They work with customer concerns and find resolutions in the moment. They monitor product inventory levels ensuring the department is meeting it's RFB standards. The Supervisor exemplifies excellent customer service and ensures all company policies, guidelines and procedures are adhered to. They report to the Department Manager (DM), ADM and work in partnership with the RCS Team.
Requirements
- Must be at least 18 years of age.
- Minimum of a High school diploma or equivalent plus 3-4 years of experience in area of specialization.
- Prior retail experience and Asian products required.
- Working knowledge of the internet and proficient in Word, Excel and Outlook.
- Excellent customer service.
- Flexible schedule.
- Basic math skills.
- Must be able to lift at least 50 lbs.
Nice To Haves
- Prior supervisory experience preferred.
Responsibilities
- Maintain Compliance of Food & Workplace Safety.
- Maintain the Environment and Culture of the Department.
- Provide Training for Staff.
- Provide Direction to Staff for Completion of Daily Tasks & Goals.
- Maintain Proper Ordering Practices.
- Support Department Financials.
- Maintain Vendor, Customer, and RCS Relations.
- Other duties as assigned.
Benefits
- A flexible, inclusive, and friendly work culture
- Competitive starting wages
- Paid holidays from day one
- Excellent medical, dental, and vision benefits
- A generous retirement plan
- Paid time off, long-term disability, and life insurance
- Employee discounts on food and gift items
- Supplemental insurance options
- Opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
251-500 employees
