Grocery Manager

Albertsons Companies•Flower Mound, TX

5h•Onsite

About The Position

Duties and Responsibilities Customer Service & Store Leadership Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assist customers by making product suggestions and engaging in suggestive selling techniques (telephone, intercom, and one-on-one interactions). Answer and respond to incoming calls; resolve customer complaints and escalate to Store Director when necessary. Responsible for total store operations in the absence of the Store Director. Plan daily operations and monitor production processes in alignment with company procedures and profitability goals. Merchandising & Store Conditions Build grocery displays, rotate stock, and discard outdated or spoiled products. Ensure cleanliness of the work area and department. Implement promotional and seasonal displays; coordinate grocery sales promotions. Ensure merchandise is properly priced, displayed, and shelves are clean and well-maintained. Maintain and enforce department standards, including proper code dating for all products. Inventory & Ordering Control inventory levels to ensure adequate product quantity, quality, and freshness. Follow division directives for ordering grocery products and maintaining stock levels. Supervise reclamation processing and maintain organized, in‑stock conditions in the back room and grocery areas. Minimize shrink and control costs. Prepare sales and inventory reports, including physical inventory every six months. Team Leadership & Training Monitor employee productivity and evaluate performance. Schedule employees to ensure adequate coverage and service levels. Possess working knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen). Supervise, train, and assign duties to department employees. Train employees on store policies, sales procedures, and record‑keeping processes. Identify and mentor employees with high potential for advancement. Initiate personnel actions, including interviews, transfers, promotions, and disciplinary measures. Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Equipment & Operational Standards Implement correct product preparation techniques. Safely use and operate related equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service.
Assist customers by making product suggestions and engaging in suggestive selling techniques (telephone, intercom, and one-on-one interactions).
Answer and respond to incoming calls; resolve customer complaints and escalate to Store Director when necessary.
Responsible for total store operations in the absence of the Store Director.
Plan daily operations and monitor production processes in alignment with company procedures and profitability goals.
Build grocery displays, rotate stock, and discard outdated or spoiled products.
Ensure cleanliness of the work area and department.
Implement promotional and seasonal displays; coordinate grocery sales promotions.
Ensure merchandise is properly priced, displayed, and shelves are clean and well-maintained.
Maintain and enforce department standards, including proper code dating for all products.
Control inventory levels to ensure adequate product quantity, quality, and freshness.
Follow division directives for ordering grocery products and maintaining stock levels.
Supervise reclamation processing and maintain organized, in‑stock conditions in the back room and grocery areas.
Minimize shrink and control costs.
Prepare sales and inventory reports, including physical inventory every six months.
Monitor employee productivity and evaluate performance.
Schedule employees to ensure adequate coverage and service levels.
Possess working knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen).
Supervise, train, and assign duties to department employees.
Train employees on store policies, sales procedures, and record‑keeping processes.
Identify and mentor employees with high potential for advancement.
Initiate personnel actions, including interviews, transfers, promotions, and disciplinary measures.
Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Implement correct product preparation techniques.
Safely use and operate related equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.