Grocery Floor Manager - Plum Market
About The Position
Store Support is a key leadership role responsible for ensuring smooth daily operations, maintaining consistent execution across departments, and delivering exceptional Guest Service. This position is accountable for effectively opening and/or closing the store and acting as a liaison between store-level teams and Store Leadership. The Store Support ensures adherence to Plum Market policies, monitors operational compliance, and supports a culture of high performance, safety, and hospitality. Who you are: You are a confident leader who sets the tone for professionalism and Guest Service throughout the store. You are organized, detail-oriented, and capable of managing multiple priorities simultaneously. You value structure, consistency, and accountability while also encouraging teamwork and positive energy. You are comfortable stepping into different roles and working closely with all departments. You are a clear communicator who builds trust with Team Members, Store Leadership, and the Director Group. You are proactive, dependable, and take pride in supporting operational excellence. You value inclusion and foster a respectful, welcoming environment for all.
Requirements
- Experience supervising or supporting multiple departments in a fast-paced retail or hospitality setting.
- Strong knowledge of store operations, including inventory, merchandising, compliance, and Guest Service standards.
- Ability to coach and support Team Members with positive, consistent feedback.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Flexibility to work a variety of shifts including nights, weekends, and holidays.
- Physical ability to stand and walk for up to 4 hours without a break.
- Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.
Responsibilities
- Support store-level execution by opening and/or closing the store, ensuring all departments are ready for business or properly secured.
- Provide exceptional Guest Service and assist with escalated service concerns as needed.
- Monitor and enforce adherence to Plum Market policies, procedures, and quality standards across all departments.
- Collaborate with department leaders to ensure adequate stocking, proper merchandising, and readiness for peak hours.
- Act as the central communication point between Store Leadership, department teams, and the Director Group.
- Assist with special projects, compliance audits, and performance initiatives.
- Foster a team-first environment where accountability, professionalism, and hospitality thrive.
Benefits
- Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
- Comprehensive Training – We invest in our Team Members with exceptional training programs.
- Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
- Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
- Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
- 401(k) with Company Match – Available after just six months.
- Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
