GRIEVANCE & DISCIPLINE ADMINISTRATOR

Arizona Department of Administration • Phoenix, AZ

5d • $94,026 • Onsite

About The Position

This position serves as the Administrator of Inmate Grievances and Inmate
Discipline for ADCRR. This position directly supervises the Administrative
Services Officer 2 (ASO2), two Administrative Services Officers 4 (ASO4) within
the Office of the General Counsel, and may supervise additional employees, as
needed. This position reports directly to the General Counsel or designee and
requires working closely with Prison Operations.
This position is responsible for the overall administration and implementation
of ADCRR Department Orders 802 and 803. This includes, but is not limited to,
monthly touring of ADCRR prison complexes and working closely with field staff,
including grievance coordinators, disciplinary coordinators, disciplinary
hearing officers, and any Unit Administrator.

This position is responsible for gathering and producing data on many aspects of
the grievance and discipline systems and conducting periodic audits of unit
records/processes/dismissals of disciplinary cases. This position is also
responsible for reporting on data-collection trends.

This position has supervisory responsibilities. The individual who fills this
position is responsible for making decisions to ensure efficient and effective
day-to-day operations and must be able to work independently, obtaining
supervisory approval as needed.

Requirements

• ADCRR’s inmate grievance and disciplinary rules, processes, policies, and procedures
• Investigating and interviewing methods and techniques
• Arizona Correctional Information System (ACIS)
• Written and verbal communication
• Problem-solving and decision-making
• Organization and time management
• Establishing and maintaining interpersonal relationships
• Effectively supervise staff
• Analyze and review facts
• Maintain objectivity
• Write clear and concise reports
• Organize facts logically
• Maintain confidentiality
• Communicate effectively with stakeholders and internal staff at all organizational levels
• Maintain professionalism

Nice To Haves

• Familiarity with ADCRR rules, policies, and procedures
• Experience in addressing and processing inmate disciplinary and grievance appeals or tickets.
• Experience with supervising employees and the ability to work closely with Prison Operations.

Responsibilities

• Provides information to the Attorney General's Office and may testify in Court for issues related to the inmate grievance process or inmate discipline process
• Records and tracks inmate appeals activity for monthly and annual statistical reports, and provides recommendations for revisions to relevant department policies and procedures
• Reviews and signs all of the grievance appeals and inmate discipline appeals produced by the ASO2 and ASO4s
• Responds to inmate letters and inquiries from ADCRR staff related to grievance appeals and inmate discipline
• Ensures adequacy of proof and that due process has been met
• Investigates and reviews inmate grievance appeals, ensuring all administrative remedies are exhausted
• Makes policy recommendations and revisions
• Attends meetings
• Performs other duties appropriate to the position
• Drives on State Business

Benefits

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees