Greeter

Pelican Brewing Company•Cannon Beach, OR

12d

About The Position

The Nestucca Ridge Family of Companies is an organically grown collection of coastal businesses dedicated to memory-making beach vacations, dining experiences and meeting opportunities for visitors, guests, and local residents. Kiwanda Hospitality Group (KHG) is our Payroll Entity and therefore all of our team members work for KHG, but are assigned (leased) to one of the entities in the Nestucca Ridge Family of Companies. Position Title: PELICAN BREWING COMPANY – HOST, 1, 2, 3 Summary of the Position: Provide excellent and attentive customer service by warmly greeting all guests to the Pelican and assisting in getting them comfortably seated in a timely fashion. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable and memorable experience to develop returning clientele.

Requirements

Able to work on your feet for at least 8 hours.
Must be able to lift, handle, and carry food, supply, small wares, equipment, and paper goods at a minimum of 25 pounds.
Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
Weekends, nights, and holidays you may be required to work.

Nice To Haves

One year restaurant experience
Understanding of restaurant health and safety rules
Excellent and friendly verbal communication skills; ability to remain calm and adapt to changes
Professionalism and ability to resolve conflict
Cash handling experience

Responsibilities

Providing exemplary guest service
Communicating effectively and efficiently with team members
Communicating effectively with guests upon their arrival about getting them seated and potential and accurate wait times
Ensuring guests are warmly and friendly greeted and acknowledged
Answering all phone calls that come to the restaurant
Cash handling
Maintaining seating chart and wait times
Maintaining a stocked and presentable merchandise area
Maintaining a clean and presentable work environment
Remaining calm with any unforeseen changes
Assisting other service personnel as needed
Performing all duties in accordance with the Family of Companies and Pelican customer service standard
Maintaining general knowledge and provides information to guests of Pelican menu items, events, community involvement
Efficiently seat the restaurant using the current seating software program
Accurately and efficiently take to-go orders using our current POS software
Pour beer and sell beer togo