Greet Team Member - Part Time

Defined Fitness Inc•Santa Fe, NM

About The Position

The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the Club. You will effectively solve the needs and wants of individuals that walk through the doors. You are expected to execute excellent customer service throughout daily duties and interactions.

Requirements

Minimum of one year experience in a customer service oriented position
Minimum of one year cash handling experience
Must be able to provide excellent internal and external customer service
PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc.
Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment
Must be able to work weekends and evenings, as needed
Must be able to stand/walk for up to eight (8) hours at a time
Must be able to lift and carry approximately 50 pounds
Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write

Responsibilities

Greet all members and guests in a professional, courteous and pleasant manner
Verify membership status, questions, concerns, etc. and respond accordingly
Work with Greet Team Manager to achieve club sales goals.
Promptly and courteously, answer and/or direct all incoming calls
Periodic Club walks to ensure a clean and safe facility
Accurately process money transactions
Place calls to prospective members, regarding new promotions.
Maintain a clean and well-stocked work space at all times
Communicate all Club concerns and member comments to club management daily
Provide tours for prospective members

Benefits

Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance.
Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year.
Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year.
Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session.
Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family’s health needs.
Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000.
Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security.
Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold
Earnings based on minimum expectations – up to $140
Earnings based on above-average performers – up to $300
Earnings based on top performers up to – up to $500