Graphic Communications Executive

Ricoh • Indianapolis, IN

1d

About The Position

The Graphic Communications Executive is responsible for selling continuous-feed
inkjet solutions, workflow technologies, and marketing solutions to customers
within the Graphic Communications market. This role requires strong B2B sales
experience in the Commercial Print space.

Requirements

• Bachelor’s degree or equivalent experience in a related field.
• 7–10 years of B2B sales experience.
• At least 5 years of advanced sales experience with high‑volume printers (continuous feed and inkjet preferred).
• Deep experience selling into the Graphic Communications vertical.
• Proven success in complex, consultative sales environments.
• Demonstrated ability to develop new business markets and opportunities.
• Comprehensive knowledge of the Graphic Communications industry.
• Strong understanding of technology and end‑to‑end solution selling.
• In‑depth knowledge of sales methodologies and processes, particularly within a matrix environment.
• Excellent negotiation, communication, presentation, and writing skills.
• Strong interpersonal, time‑management, and self‑motivation skills.
• Ability to work effectively with diverse, cross‑functional teams.
• Ability to manage order, delivery, and implementation processes.
• Proficiency with Microsoft Office Suite and related software tools.

Responsibilities

• Drive Ricoh’s growth and market penetration within the Graphic Communications vertical by developing targeted customer strategies, including segmentation, awareness initiatives, and relationship-building activities.
• Promote and evangelize next-generation inkjet technologies.
• Consult with business owners and senior executives to demonstrate how new technologies can increase revenue and reduce costs.
• Develop strong ROI analyses for proposed solutions.
• Lead business development activities within the assigned territory.
• Manage, protect, and grow an existing customer base by analyzing needs and delivering end‑to‑end communication solutions.
• Oversee delivery, installation, and support of products, strategies, and equipment in the territory.
• Meet or exceed assigned revenue, gross profit, and page‑growth targets.
• Prepare and deliver persuasive briefings, proposals, and value propositions.
• Take ownership of resolving workflow or technical issues in partnership with Professional Services and Customer Service teams.
• Maintain accurate records of all account activities within Ricoh’s CRM and sales database.
• Serve as the primary point of contact for customers throughout the sales and documentation process.
• Perform other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level