Grant Billing Supervisor

Community Action Partnership of Orange County•Garden Grove, CA

14h•$27 - $27

About The Position

Community Action Partnership has an exciting opportunity for Grant Billing Supervisor Under general supervision of the Sr. Cost Accountant/Contracts Manager, the Grant Billing Supervisor will assist with the daily operations, the development and implementation of program procedures and ensure that requirements are aligned to build sustainable support in impacting the lives of hundreds of residents; playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. It’s leadership with a cause and the rewards are immeasurable! Who we are Born out of the War on Poverty more than 50 years ago, Community Action Partnership Orange County (CAP OC) is a trusted resource for Orange County community members who face obstacles such as food insecurity, unemployment, economic turmoil and more. We walk alongside the people we serve, and we act to meet immediate needs without delay. Our programs help empower people to improve their lives and their communities. We see poverty as an unacceptable reality for our neighbors and rally with key partners to help facilitate change. CAP OC hires professionals who support and embody the following EPIC values: Going above and beyond in every interaction and activity we undertake. We strive for EXCELLENCE in service, keeping a pulse on the most up to date innovations within our industry. Together we continually assess and improve the way to work and enhance the strategies we utilize to meet the needs of our community. Reaching our goals by working collaboratively with each other and our community. We are working to do the things that have not been done empowering families and individuals to financial independence, breaking the cycle of poverty, creating financial equity, combating food insecurity, and establishing healthy and energy-efficient living conditions for all through social innovation. All of this takes PROACTIVENESS, and an intrinsic motivation that drives us to go above and beyond to create cutting-edge trends and program designs. We have the will and the energy and won't stop until the needs of our underserved community no longer exist. We are a team of high INNOVATION. We value the work we do; the people we serve; and treat each other with respect and kindness. We also have an environment of engaging in social economic justice by sharing ideas and not afraid to try new things that increases our educational capacity. We think outside of the box, and challenge prevailing assumptions about issues of poverty. Reaching our goals by working in partnership with each other and our community. The work we do is deeply rooted in the COLLABORATION we have with our community and its citizens. We care about the legacy of community action partnership and go above and beyond to ensure we support each other in bringing forth the services and resources that will positively change generations forever. We have remained true to our mission “We seek to end poverty by stabilizing, sustaining and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community.” values In addition to our EPIC values our external values are as follows: Leadership We are guiding critical shifts in how people think and act to address the root causes of poverty Collaboration We bring together all capable partners to achieve transformative results Trust For over 50 years, the community has counted on us to empower those in need Compassion We treat each person we serve respectfully and with great care Justice We are passionate about advocating for those living in poverty and creating equity throughout the region WHAT YOU WILL ACCOMPLISH IN THIS ROLE Under general supervision of the Sr. Cost Accountant/Contracts Manager and working closely with CalAIM office staff, the Training Grant Office staff, the ESA Office staff and the Office on Aging office staff. This role supports all billing that is not a government contract such as DOE or LIHEAP. This Supervisor is responsible for overseeing the administrative billing of the CalAIM program for Asthma Remediation (AR) and Environmental Access and Adaptability (EAA) and the other grants current and future programs. Other duties as Supervisor include regular attendance and contributions and tracking for CalAIM Pipeline Meetings, CalAIM Production Meetings, CalAIM Office Team meetings, Training Facility Meetings, ESA Meetings and monitoring Office on Aging billing communications. The non-exempt hourly rate of pay for this position is $27.00 per hour.

Requirements

EPIC standards, values and upholding the EPIC pillars while demonstrating a positive attitude towards all participants, colleagues, management and community.
Basic computer skills.
Perform mathematical calculations, prepare written reports, read and interpret contract and program requirements.
Customer service oriented: Establish rapport with staff, agencies and clients from culturally diverse backgrounds.
Possess a valid California Driver’s License with a driving record that meets minimum standards established by Community Action Partnership of Orange County insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required.
Willingness to work in or drive to any location within Orange County.
Willingness to attend workshops and training, travel may be required.
Three-five years direct work experience in non-profits, adult education, administration, construction, or weatherization.
Some experience willing grant billing or education which would have applied or developed the required knowledge and abilities.
Possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required.
Typically, travel is local during the business day to/from CAP OC locations and incumbent will use personal vehicle.
Possible travel may be during evening hours and possible out-of-the-area and overnight travel.
A medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position.
In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan and background check.

Nice To Haves

Familiarity with Microsoft, WORD and EXCEL highly desirable, but not required.

Responsibilities

Ability to oversee Billing needs and contract compliance issues with non-governmental grants while maintaining excellent customer and partner service.
Participate in regularly scheduled pipeline meetings, team meetings, and production meetings
Collaborate with CalOptima Health, Subcontractors, Training Partners, and other funders.
Cooperate with Training Technicians, Training Coordinator, Field Supervisor(s) and Field Superintendent to improve operational processes.
Train team members and CAP OC staff in new/changing billing processes and procedures while continuously updating this information amongst team, forms, and documents
Prepare reports and updates for senior management regarding status of jobs within the pipelines or grant progress to meet quarterly goals and objectives
Create connections with possible partners and other external agencies to maintain partnerships.
Address any program issues and/or challenges with supervisors and management team to find appropriate resolutions and enhance productivity
Monitor billing rejections/corrections needed and respond to the appropriate party in a professional and timely manner.
Consistently provide excellent customer service to participants and partners that reflects the mission and vision of the program
Track all grant billing entries and timeline.
Ensure that all work to be performed is authorized prior within the grants.
Report to Field Superintendent about any customer complaints or discrepancies or field paperwork resulting in billing rejections.
Ensure all that all required documentation is on file
Collaborate with the Sr. Cost Accountant/Contracts Manager and field Supervisor to ensure all grant billing and work performed is in compliance with each grant.
Confirm client/partner satisfaction with work completed.
Update and maintain job status notes, provide assessment information and upload pictures for each job on ServTraq or other relevant portal.
Meet with team as needed and work with Program Management
Other duties as assigned.