Grana Hostperson - The Langham, Boston

Langham Hospitality Group

6h • $32 - $32 • Onsite

About The Position

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group
(LHG) comprises a family of distinctive brands, including The Langham Hotels and
Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40
hotels and residences in operation or development, LHG has a global footprint
that extends across Asia, Europe, North America, Australasia and the Middle
East.

The Langham, Boston is one of the city’s most historic hotels and one of the
most iconic luxury hotels in the US. You will working with a passionate &
talented Food & Beverage team to drive excellence in guest experience and the
overall success Grana Restaurant by delivering high standards in guest
experience & colleague engagement while in alignment with the culture and values
of Langham Hospitality Group.

Requirements

• Must have related previous experience in similar environment.
• Use written (verbal/visual) sources of information, e.g. read reports, procedural documentation, and reference materials.
• Use non-verbal auditory sources of information, e.g. alarms.
• Use oral communication to perform work, e.g. answer telephone, and receive visitors.
• Stand; Reach; Grasp; Lift/Carry; Walk; Kneel; Squat/ Bend; Push/Pull.
• Make minor decisions requiring limited judgment, e.g. task sequencing, and Make general decisions in the absence of specific directions, e.g. prioritizing workload.
• React well and remain in control when working with high volume under pressure.
• Attend monthly department meeting and provided trainings.
• Must have full availability to work restaurants hours of operation
• Legally authorized to work in the United States.

Responsibilities

• Greet and seat guest
• Answer the telephone/take reservations/manage reservations
• Stock Menus
• Responsible for handling guest requests.
• Provide maximum levels of guest service while maintaining Langham standards.
• Ensure restaurant is clean at closing.
• Receiving take-out orders both in person and on the phone and making sure guest receive their orders
• Assist server/busser/bartender as needed
• Additional duties not mentioned above may also be requested by supervisor

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed