Graduate Student Services Specialist II

Iowa State University • Ames, IA

50d

About The Position

The Department of Food Science and Human Nutrition (FSHN) is seeking a qualified Graduate Student Services Specialist II to provide graduate student services and admissions support for current and potential graduate students. The GSSS will oversee three graduate programs, Food Science and Technology, Nutritional Sciences, and the Interdepartmental Graduate Program in Neuroscience. Working collaboratively with the Directors of Graduate Education for these programs, the GSSS will assist with recruitment, address student inquiries about the programs, enroll and manage stipend/tuition payments for accepted students, and track progress of ongoing students. The GSSS will be expected to be knowledgeable of the requirements, policies and procedures for each program and those of the Graduate College. Maintaining updated handbooks and websites, and coordinating orientation meetings is expected. Collaboration is expected with faculty across multiple departments and colleges. In addition to supporting the graduate programs, the GSSS will support student services activities for the FSHN department, including support for the student services office providing, providing reports, overseeing the scholarship process, and general office work as assigned. The GSSS will be part of the FSHN staff that works collaboratively to support the faculty in three buildings on campus (MacKay Hall, Food Science, and the Human Nutritional Sciences Building), and is expected to contribute to departmental activities, events and programs.

Requirements

• Bachelor's degree and 2 years of related experience

Nice To Haves

• Strong written and verbal communication skills
• Proficient in Workday
• Experience with student graduate programs
• Experience in electronic record keeping

Responsibilities

• Counsel and advise prospective students on how to apply for graduate program admission.
• Support and assist faculty and current students with a wide range of issues, including stipend and tuition funding and scholarships, and meeting program and university policies and deadlines.
• Meet with students on a variety of student issues and refer students to other resources as needed.
• Support the student services office (in MacKay Hall) and oversee projects as assigned.
• Collaborate with office staff in FSHN and provide assistance with departmental programs, events and activities

Benefits

• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees