Graduate Student Assistant - Student Financial Aid and Scholarships - 529033

The University of AlabamaTuscaloosa, AL
$14Onsite

About The Position

The Graduate Student Assistant for Student Employment Services (SES) provides administrative and customer service support to students, parents, and employers regarding on- and off-campus employment opportunities. This position serves as a front-line resource by responding to inquiries through email, telephone, and in-person interactions. The Graduate Student Assistant also supports SES staff with departmental initiatives, outreach efforts, and special projects that promote student employment.

Requirements

  • Current University of Alabama graduate student enrolled at least 4.5 credit hours during fall/spring semesters.
  • Must have a current Free Application for Federal Student Aid (FAFSA) application on file with our institution.
  • U.S. citizens or eligible noncitizens may complete a FAFSA at studentaid.gov.
  • Excellent written and verbal communication skills.
  • Effective listening skills.
  • Ability to effectively handle stressful situations.
  • Ability to provide professional support in a call center and front desk setting.
  • Strong team-player.

Nice To Haves

  • Experience in a call center or customer service setting.
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