Graduate Programs & Student Success Coordinator - CCI - UTK

University of Tennessee•Knoxville, TN

About The Position

The Grad Programs & Student Success Coordinator supports the coordination and administration of graduate programs within the College of Communication and Information. This role serves as a primary point of contact for graduate students, supporting academic progression from enrollment through graduation while ensuring adherence to institutional policies and procedures. The coordinator oversees day-to-day operations for the residential CCI MS and PhD programs, including monitoring student progress, maintaining admissions and enrollment processes, coordinating communications, and supporting assessment, accreditation, and program review reporting. The position also contributes to student recruitment and engagement by assisting prospective students, supporting outreach initiatives, and coordinating recruitment events and graduate student programming. The coordinator works collaboratively with the Director of College-Wide Graduate Programs, the Associate Dean for Academic Affairs and Student Success, and the Director of Student Recruitment and Engagement to support program initiatives and student success efforts, while exercising independent judgment in managing priorities and coordinating processes. The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.