Graduate Programs Manager

Charleston Southern University•North Charleston, SC

32d

About The Position

The Graduate Programs Manager plays a key role in supporting the administration of Charleston Southern University's graduate business programs, ensuring smooth operations, effective communication, and a high level of service to students, faculty, and stakeholders. Reporting to the leadership of the College of Business, this position is responsible for managing the One-Year MBA program, overseeing student registrations and graduation processes, handling budget and financial transactions, coordinating guest speaker events, and assisting with recruitment and problem resolution for graduate students. This position requires a detail-oriented and proactive individual who can manage multiple responsibilities efficiently, communicate effectively, and contribute to the growth and success of the graduate business programs

Requirements

Strong Organizational Skills - Ability to effectively manage multiple tasks, deadlines, and program logistics with attention to detail.
Financial Acumen - Experience managing budgets, processing invoices, and handling financial transactions.
Student-Centered Approach - Commitment to providing excellent service and support to graduate students.
Effective Communication - Strong written and verbal communication skills, with the ability to interact professionally with students, faculty, and external partners.
Event Coordination - Ability to plan and execute meetings, guest speaker events, and travel arrangements for graduate programs.
Problem-Solving Ability - Proactive approach to identifying and resolving student and administrative issues.
Technical Proficiency - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable learning university systems.
Team-Oriented - Ability to collaborate with faculty, staff, and leadership to ensure program success.
Bachelor's degree in business, Higher Education Administration, or a related field.
Two years of administrative experience, preferably in an academic setting.
Additional appropriate work experience may be substituted on a two-for-one year basis of education.
Additional related education may be substituted on a two-for-one year basis for work experience.

Nice To Haves

Experience in graduate program administration or student services.
Familiarity with higher education registration systems.
Experience managing budgets and financial transactions.

Responsibilities

Serve as the primary point of contact for One-Year MBA students, ensuring smooth program operations.
Coordinate the annual domestic business trip for One-Year MBA students, including travel logistics and budgeting.
Register One-Year MBA students each semester and assist with course scheduling as needed.
Process and track graduation applications for One-Year MBA students, ensuring timely submission and approval.
Manage payment of graduation fees and assist students with administrative graduation-related tasks.
Plan and facilitate bi-monthly guest speaker events, including room reservations, catering, and speaker arrangements.
Oversee graduation coordination for the One-Year MBA program, ensuring a seamless experience for graduates.
Manage financial transactions for the graduate business programs, including processing invoices and tracking expenses.
Oversee BUSI 678 (SHRM CP Prep course) budget, ensuring appropriate allocation of funds.
Monitor spending for One-Year MBA program meals, travel, and event expenses.
Assist graduate director in creating and managing the graduate program budget, ensuring financial accuracy and compliance.
Provide general recruitment assistance for graduate programs, helping prospective students understand program requirements and benefits.
Address student concerns and assist in resolving academic or administrative issues.
Assist with registration coordination for other graduate programs, including Flex MBA, MAOL, and MS-HRM students.
Develop and maintain a comprehensive procedure and process document to ensure clarity and efficiency in program administration.
Additional duties as assigned.