Graduate Intern Summer 2026 - ProTennis and Enterprise Systems

USTA National Tennis CenterPurchase, NY
1dHybrid

About The Position

This role offers a hands-on opportunity to support large-scale enterprise systems while contributing directly to operational readiness for a world-renowned event. The intern will help bridge the gap between technical configuration and business needs, ensuring our systems are accurate, reliable, and ready for prime-time performance.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, Business Analytics, or a related field
  • Strong proficiency with Microsoft Excel and Google Sheets (VLOOKUPs, pivot tables, data cleaning functions, etc.)
  • Ability to follow technical instructions and assist with system configuration tasks
  • Excellent written communication skills, especially in producing clear and organized documentation
  • Interest in business analysis and translating user needs into functional system requirements
  • Ability to work effectively in a fast-paced, high-stakes environment
  • A strong critical thinker who approaches problems with curiosity and structure
  • An effective communicator who can collaborate with both technical and non-technical stakeholders
  • Capable of working independently and taking initiative when appropriate
  • Familiar with web-based systems or platforms
  • Interested in sports or event operations (experience is a plus but not required)

Responsibilities

  • Assist in the configuration, testing, and validation of core operational and event-specific technology systems
  • Ensure all system settings align with business requirements for the US Open
  • Support data transformation and manipulation across multiple projects
  • Use tools such as Excel and Google Sheets to clean, analyze, and prepare data for system migration or reporting
  • Contribute to documenting business processes and system requirements
  • Translate operational needs into clear, actionable technical specifications
  • Create and maintain documentation including configuration guides, testing scripts, and end-user materials
  • Support the development of consistent, high-quality documentation practices across the team

Benefits

  • Weekly professional development workshops.
  • Participation in a group project which will be presented to staff at the end of the program.
  • Opportunity to have your resume reviewed by one of our recruiters.
  • Ability to participate in company activities, including our 7 Business Resource Groups.
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