Graduate Assistant - Residence Life and Housing Assistant Coordinator

North Park University•Chicago, IL

19h•$500•Onsite

About The Position

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church, serving over 3,200 students from around the country and the world. Located for over 125 years on the land of the Miami and Potawatomi tribes in what is today Chicago’s northside, NPU has recently been designated a Hispanic Serving Institution and is committed to serving diverse populations. The university values diversity among its Faculty and is committed to building a racially and culturally diverse intellectual community, strongly encouraging the nomination and candidacies of persons who are Black, Indigenous, and People of Color regardless of gender. North Park University is situated in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States, nine miles from downtown Chicago. The campus is often referred to as an oasis in the heart of the city, providing a home for students from urban, rural, and suburban backgrounds within the major metropolitan backdrop of Chicago. The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology. Building on its core institutional identity—Christian, city-centered, intercultural—the vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet. The Residence Life and Housing Assistant Coordinator (Res Life GA) is responsible for implementing the basic goals of Residence Life and Housing by providing administrative and operational support for the Office of Residence Life and Housing and promoting individual and community development among students through the Residential Curriculum. This is a 12-month, in-person position.

Requirements

A bachelor’s degree from a 4-year university or college
Enrolled or accepted to a graduate program at North Park University and remain enrolled as a degree-seeking full-time student while in this role
A personal commitment to the Christian mission of North Park University
Sensitivity to and support for intercultural issues and populations and diversity education
A developmental understanding of students in post-secondary education and a desire to facilitate and encourage their development in a supportive and service-oriented environment
Agility and familiarity with latest software, database systems, computer literacy
Ability to traverse stairs in/out of living areas, Campus Safety Center, and Dining Hall
Ability to work at the office in person

Nice To Haves

Previous residence life or housing experience is strongly preferred
Previous experience with social media account management and content creation strongly preferred
Demonstrated ability to creatively and efficiently solve problems, using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner
Demonstrated ability to communicate professionally and effectively in writing and orally
A strong understanding of what it means to live in an an urban environment
CPR/First Aid certification

Responsibilities

Develop positive and professional relationships with undergraduate and graduate students by serving as a role model
Support the Professional Staff of Residence Life and Housing (Pro. Staff) with undergraduate student development and programming
Assist the Pro. Staff with operations of housing and administrative tasks
Facilitate student moves and room changes throughout the year in conjunction with the Assistant Director of Residence Life and Housing (AD) and Director of Residence Life and Housing (DRLH)
Conduct walk-throughs of the buildings before and after student moves
Hold 14-16 hours (2 full days) of weekly office hours in Johnson Center to complete assigned administrative tasks and respond to student inquiries (in person, email, or over the phone)
Make referrals for students facing academic, personal, medical, and/or spiritual concerns to Student Engagement, Counseling Support Services, Health Services, University Ministries, etc.
Assist in crisis management and emergency response by serving in the “On Duty” rotation with the other Pro. Staff
Support public health policies and crises
Work occasional evenings and weekends for programming, operations, and busy periods
Assist the DRLH with the Student Conduct process for students in campus housing
Run the Social Media accounts (Instagram) for the office
Create marketing materials (flyers, posters, reels, posts, stories, etc.) and educational content
Perform additional responsibilities and tasks as assigned by the DRLH to support the office needs