Graduate Academic Advisor
About The Position
National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students. The Graduate Academic Advisor provides holistic support and services to guide graduate students in achieving success at NLU and advises students on academic programs, curriculum, college and university academic policies and procedures. This position is the main support person for an assigned population of approximately 250-300 graduate students during their enrollment at the institution and has primary responsibility for resolving barriers to retention and providing proactive support. The Graduate Academic Advisor will assist students individually and in groups through different modalities. This position is under the supervision of the Executive Director of Advising & Learning Support and is a member of the Provost division, working closely with faculty and with staff from other student service units as Student Finance, Admissions and Registrar, serving as the student's primary point of contact for questions and assistance.
Requirements
- Bachelor's Degree required
- One-three (1-3) years related experience.
- Excellent written and oral communication skills are essential.
- Knowledge of student and adult development theories and current trends in academic and student affairs.
- Word processing skills, database management, spreadsheets and web forms and Banner.
Nice To Haves
- Master's Degree preferred.
Responsibilities
- Provide single point of contact advising service to an assigned group of students from admission through graduation to retain students. In addition, students should be supported to access wraparound supports available as needed and through academic and personal challenge areas.
- Effectively communicate the curriculum and graduation requirements for program, college and university academic policies and procedures.
- Build collaborative relationships with academic program faculty, Department Chairs and staff to ensure a cohesive student experience. Participates in department and college meetings as needed.
- Maintain accurate and timely student records in Banner and use data tools and retention systems, including EAB Navigate, to work with at risk students proactively and assist students on SAP/SAR.
- Provide student with general information on the university that students need to be successful and collaborate with other student service areas to support students.
Benefits
- NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
