Graduate Academic Advisor I, II, or III

Texas A&M University System•College Station, TX

2d•Onsite

About The Position

Why work for Texas A&M Engineering? Who we are: Engineering has been part of Texas A&M University since its opening in 1876 as the Agricultural and Mechanical College of Texas. Today, the College of Engineering is the largest college on the College Station campus with more than 25,000 engineering students enrolled in 15 departments. Its mission is to serve Texas, the nation and the global community by providing engineering graduates who are well-founded in engineering fundamentals, instilled with the highest standards of professional and ethical behavior, and prepared to meet the complex technical challenges of society. As the research arm of Engineering, the Texas A&M Engineering Experiment Station (TEES) is a state agency within the Texas A&M University System with a mission to improve lives through basic and applied engineering research, workforce development and technology transition. Our collaborations with industry, academia and government provide cutting-edge solutions to global technical challenges. We are deeply committed to recruiting and retaining a talented workforce that embraces our core values of Respect, Excellence, Leadership, Loyalty, Integrity, and Service, by offering competitive salaries, an array of benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education, research, and public service. Job Description Purpose: Under close to moderate supervision, the Graduate Academic Advisor I supports graduate students by providing academic advising and administrative assistance related to degree requirements and academic processes. This role focuses on learning and applying university, college, and departmental policies, handling routine advising matters, and contributing to efficient graduate office operations.

Requirements

Minimum qualifications for a Graduate Academic Advisor I: Bachelor’s degree in applicable field or equivalent combination of education and experience.
Minimum qualifications for a Graduate Academic Advisor II: Bachelor’s degree or an equivalent combination of education and experience. One year of related experience.
Minimum qualifications for a Graduate Academic Advisor III: Bachelor’s degree or an equivalent combination of education and experience Three years of related experience.
Ability to learn and apply university, college, and departmental policies and procedures.
Strong written and verbal communication skills.
Attention to detail and ability to maintain accurate records.
Organizational skills with the ability to manage multiple tasks and deadlines.
Commitment to fostering an inclusive, supportive, and collaborative environment for students, faculty, and staff.

Nice To Haves

Experience working in an academic advising and/or student services role in higher education.
Exposure to graduate or professional programs, including familiarity with academic policies or degree requirements.
Experience using student information systems, databases, or record keeping tools.
Experience providing customer service or student support in an academic environment.

Responsibilities

Serves as academic advisor for mechanical engineering Ph.D. students by providing guidance on degree requirements, policies, and timelines under established procedures.
Meets and corresponds with students to answer routine academic questions and escalates complex cases as appropriate.
Refers students to appropriate campus resources and departments (e.g., ISSS, Graduate & Professional School, SFAID, etc.).
Assists international students with ISSS processes and electronic forms.
Reviews graduate degree plans and assists students with add/drop requests, withdrawals, changes of curriculum, ARCS requests, and other routine academic matters.
Assists with ARCS requests and other routine academic approvals.
Supports the coordination and administration of the Mechanical Engineering Ph.D. Qualifying Examination, including scheduling, communications, and record keeping.
Maintains graduate student records and updates tracking systems to support monitoring of degree progress.
Assists with the preparation and maintenance of informational materials, handbooks, and communications.
Participates in graduate program events such as orientations, prospective student visits, and graduation activities.
Works collaboratively with graduate office staff to support daily operations and efficient workflow.
Performs other duties as assigned, including occasional work beyond normal office hours.

Benefits

Competitive medical insurance benefits through Blue Cross and Blue Shield of Texas and Prescription coverage by Express Scripts.
Options for Vision, Dental, Life, and Long-Term Disability insurance.
A defined benefit retirement plan with the Teacher Retirement System of Texas (TRS) with 8.25% employer contribution.
Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b).
Flexible spending account options for medical and childcare expenses
Generous paid time off with holidays, vacation and sick leave.
Robust free training access through LinkedIn Learning plus professional development opportunities.
Tuition assistance and Educational release time to further your academic pursuits.
Access to Engineer Your Wellness programs that provide opportunities for employees to engage in health and fitness.
Wellness release time offered to employees to promote work/life balance.