Department of Health Division of Medical Quality Assurance Bureau of Enforcement Consumer Services Unit Internal Agency Opportunity Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department. Your Specific Responsibilities: Identify, analyze, coordinate, and monitor complaints against health care practitioners with possible repeated serious violations that could cause a danger to the health, safety, and welfare of the public. Coordinate and participate in extensive review of previously processed complaint files and review of practitioner complaint histories. Research, analyze and monitor data to identify practitioners with repeat practice patterns that may pose a serious threat to the health, safety, and welfare of the public. Initiate and coordinate investigations of practitioners with repeat practice patterns to include statutory requirements for emergency investigation of 3 malpractice claims in 5-years (Chapters 458, 459 and 466, F.S.); possible emergency suspension of practitioners with malpractice claims involving 4 or more patients required by Section 456.74(2); and repeat malpractice legislation (SB 940) contained in Section 456.50 commonly referred to as 3-strikes. Consult with federal, state, and local organizations on matters related to the above reports/complaints. Interprets and applies statutes, policies, and regulations in analyzing complex data regarding patient care and malpractice issues involving health care practitioners. Review documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements. Conduct investigations when appropriate; issues subpoenas, citations, cease and desist agreements and notices of non-compliance; contacts and interviews witnesses and experts as necessary when conducting investigations; prepares investigative reports and prepares file for legal review; testifies at hearings as necessary. Provide technical assistance, consultative services and direction for development, implementation and evaluation of data and reports. Research, prepare, and disseminate reports of a topical or statistical nature as required by management or agency officials. Assist management with projects. Assist management with promoting the most efficient and effective accomplishment of the operating objectives at the lowest cost. Consult with, assists and acts as liaison between and among the professional boards, complainants, licensees, consultants, other governmental agencies, and the various sections of the agency; assists in the development of consumer education materials. Evaluate and interprets laws, rules, and regulations as they apply to various practice acts and related statutes and recommends changes as necessary. Represent the agency at board meetings, probable cause panel meetings, hearings, conferences; attends education seminars to enhance professional development and expertise. Assist with training in use of new forms, reports, procedures according to policy. Performs other duties as required. Perform other duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED