Government Account Manager (Chicago)

Staples Retail • Chicago, IL

38d

About The Position

Current Associates are not eligible for Retention or Sign On Bonuses.
Primary Responsibilities:
Manage existing government agencies with a significant emphasis to driving increased sales penetration to new and existing ship-to locations
Tactical management with the ability to execute sales plans in Minnesota, Iowa, Wisconsin, Illinois Metro territory
Enhance customer satisfaction and retention through regular customer contact and problem resolution
Meet or exceed sales and net profit goals for government agencies at either the Master and/or Ship-to level
Develop customer relationships through regular customer contact in person and over the phone
Establish new ship to locations within the agencies that you control
Consultative approach to reviewing customer purchases, monitor critical customer metrics and recommend purchase saving opportunities through regular account reviews
Provide training to customers on internet features and functionality

Requirements

• High school diploma or GED required
• 2 or more years selling experience within Federal agencies
• Proven business development ability
• Strong communication skills (written and verbal)
• Demonstrated experience working with customers with a consultative sales approach
• Strong business acumen and problem solving skills
• Computer Literacy (including internet)
• 30-40% travel, some may be international

Nice To Haves

• Bachelor's Degree preferred

Responsibilities

• Manage existing government agencies with a significant emphasis to driving increased sales penetration to new and existing ship-to locations
• Tactical management with the ability to execute sales plans in Minnesota, Iowa, Wisconsin, Illinois Metro territory
• Enhance customer satisfaction and retention through regular customer contact and problem resolution
• Meet or exceed sales and net profit goals for government agencies at either the Master and/or Ship-to level
• Develop customer relationships through regular customer contact in person and over the phone
• Establish new ship to locations within the agencies that you control
• Consultative approach to reviewing customer purchases, monitor critical customer metrics and recommend purchase saving opportunities through regular account reviews
• Provide training to customers on internet features and functionality

Benefits

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED