Golf Supervisor
About The Position
The Player Services Supervisor assists the Golf Operations Manager in the day-to-day management and supervision of the Player Services, Team. Provides outstanding internal and external customer service to all colleagues, members, and guests of The Grand Golf Club. Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members, and guests Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management Assists the Golf Operations Manager or Head Golf Professional with scheduling and monitoring of schedule Acts as department trainer; uses resources provided during new colleague training and development Operates to the standards set forth by Fairmont Grand Del Mar Greets each member and guest in a friendly, professional manner Well versed in all areas of the golf operation (valet, range, bag, caddie) Monitors each area of the operation for cleanliness, detail and support Maintains a par level of amenity supplies and communicates ordering needs accordingly Able to conduct or assist in Junior golf instruction (clinics/camps) Assists Head Professional with tournament preparation and assists with various departmental needs as requested. Attends resort Safety meetings when needed Other duties as assigned. Appropriately groomed to Fairmont Grand Del Mar Standards Uniforms must be pressed and clean with appropriate shoes. When not to uniform, adhere to Club’s dress code. Strives to increase knowledge of business through training and seminars.
Requirements
- Valid driver’s license required.
- Excellent customer service skills.
- Basic understanding of club repair.
- Must be familiar with members, their likes and dislikes.
- Knowledge of members’ names.
- Must be able to communicate effectively with members, guests, and colleagues. Understanding of English language is essential for communication with members and guests.
- Two or more years of experience or relevant skill level.
- 32+ hours, full time.
- Must be able to work weekends/holidays/evenings.
- Flexible schedule required.
- Must be able to lift/carry 50 lbs.
- Pushing/pulling up to 30 lbs.
- Ability to remain standing for long periods.
- Ability to stand while working.
- Ability to bend, kneel or squat.
- Wrist dexterity.
- Repetitive movement of arm at shoulder and both hands.
- Ability to drive golf carts, shuttle and storage vehicle.
- Able to work in cool and warm environments.
- Ability to work outdoors.
- Walking on uneven ground.
Responsibilities
- Assists the Golf Operations Manager in the day-to-day management and supervision of the Player Services, Team.
- Provides outstanding internal and external customer service to all colleagues, members, and guests of The Grand Golf Club.
- Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members, and guests
- Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars
- Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management
- Assists the Golf Operations Manager or Head Golf Professional with scheduling and monitoring of schedule
- Acts as department trainer; uses resources provided during new colleague training and development
- Operates to the standards set forth by Fairmont Grand Del Mar
- Greets each member and guest in a friendly, professional manner
- Well versed in all areas of the golf operation (valet, range, bag, caddie)
- Monitors each area of the operation for cleanliness, detail and support
- Maintains a par level of amenity supplies and communicates ordering needs accordingly
- Able to conduct or assist in Junior golf instruction (clinics/camps)
- Assists Head Professional with tournament preparation and assists with various departmental needs as requested.
- Attends resort Safety meetings when needed
- Other duties as assigned.
- Appropriately groomed to Fairmont Grand Del Mar Standards
- Uniforms must be pressed and clean with appropriate shoes.
- When not to uniform, adhere to Club’s dress code.
- Strives to increase knowledge of business through training and seminars.
Benefits
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit.
- Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
