Golf Shop Assistant

Kings Creek Country ClubRehoboth Beach, DE
20h

About The Position

We are seeking a polished, energetic, and service-oriented Golf Shop Assistant to join our team for the golf season. This individual plays a key role in creating an exceptional member and guest experience - from the first phone call to the final purchase. The ideal candidate is personable, organized, detail-oriented, and comfortable in a fast-paced retail and hospitality environment. This position combines retail merchandising, front-desk operations, and member service in a dynamic golf setting.

Requirements

  • Previous retail, hospitality, or customer service experience preferred.
  • Knowledge of golf (rules, terminology, pace of play, basic etiquette) strongly preferred.
  • Strong communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Comfortable handling financial transactions accurately.
  • Ability to multitask and remain composed during busy periods.
  • Reliable, punctual, and team oriented.
  • Ability to stand for extended periods.
  • Ability to lift and move merchandise (up to 30 lbs).
  • Ability to work in a seasonal golf environment with varying activity levels.

Responsibilities

  • Greet members and guests warmly and professionally upon arrival.
  • Check in golfers accurately and efficiently prior to play.
  • Answer phones and schedule tee times in a friendly and knowledgeable manner.
  • Communicate club rules, policies, and course information clearly and confidently.
  • Provide exceptional customer service and anticipate member needs.
  • Assist with merchandising displays to maximize product visibility and sales.
  • Maintain attractive and organized sales floors, fixtures, and showcases.
  • Assist with receiving, tagging, pricing, and displaying new merchandise.
  • Monitor inventory levels and assist with weekly counts to maintain proper stock levels.
  • Develop product knowledge and confidently recommend merchandise to members and guests.
  • Accurately operate the point-of-sale (POS) system.
  • Process member charges and credit card transactions according to club procedures.
  • Collect green fees, cart fees, and other applicable charges.
  • Assist with daily opening and closing procedures of the golf shop.
  • Maintain a clean, polished, and welcoming shop environment.
  • Assist with light cleaning and organization of retail and storage areas.
  • Ensure displays are refreshed and rotated throughout the season.

Benefits

  • Positive and professional golf environment.
  • Opportunity to gain experience in golf operations and retail merchandising.
  • Flexible seasonal schedule.
  • Great opportunity for someone passionate about golf, fashion, or hospitality.
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