Golf Services (Customer Care Associate)

TopGolf • Grand Prairie, TX

40d

About The Position

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving playmakers who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We're Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one one we've been looking for! We're seeking fun-loving, dedicated and caring playmakers for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces. What's In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform - and that's just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group! Career Growth: We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within! Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that's all about FUN?

Requirements

• A Positive Attitude - Because being a grump is no fun!
• One Team Mentality - We believe the phrase "Teamwork makes the dream work" will never go out of style.
• Player Focus: You obsess over making our Players' experience the absolute best it can be.
• Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.

Nice To Haves

• Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!

Responsibilities

• Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience to the fullest.
• Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit and enhancing their overall experience.
• Assist with golf clubs and equipment, ensuring players have the right gear to improve their game and have a great time.
• Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations.
• We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the guest services area clean, safe, and compliant-because a great experience starts with a clean and safe environment!
• Live the Topgolf values-Fun, One Team, Excellence, Courage, and Caring-every day, ensuring every player has an exceptional time and every playmaker feels supported!

Benefits

• Our hourly wages are competitive, and tips are available for certain positions.
• Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform - and that's just for starters for those who qualify.
• Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
• Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
• We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
• We promise a playful environment where you can make new friends-what else would you expect from a company that's all about FUN?

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees