Golf Services Manager

Topgolf

About The Position

How You’ll Do It Supervise the team in providing best-in-class service Coach and develop the team and drive Associate engagement Uphold operating standards and drive Guest safety and satisfaction Ensure all Guest areas are staffed and functioning efficiently Manage the operational duties of their department Delegate and follow-up on the completion of tasks Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Leverage business metrics and trends to drive performance and to maximize profit and revenue

Requirements

5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
High school diploma or equivalent
Excellent communication, time management and organization skills
Ability to work on a team
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location

Responsibilities

Supervise the team in providing best-in-class service
Coach and develop the team and drive Associate engagement
Uphold operating standards and drive Guest safety and satisfaction
Ensure all Guest areas are staffed and functioning efficiently
Manage the operational duties of their department
Delegate and follow-up on the completion of tasks
Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Leverage business metrics and trends to drive performance and to maximize profit and revenue