Golf Professional Operations Manager

Westfield Group, Insurance • Westfield Center, OH

40d

About The Position

The Golf Professional Operations Manager serves as a key leader within the golf operations team, responsible for overseeing staff, optimizing processes, and fostering strong relationships to ensure an exceptional experience. This role is instrumental in enhancing member and guest experiences while driving operational excellence, financial performance, and team development across the golf operation.

Requirements

• 3 - 5 years of experience in Golf Course Management, Golf Operations or a related field.
• Bachelor's degree in any relevant field and/or commensurate experience.

Responsibilities

• Lead and manage the Outside Services and Locker Room teams to deliver professional, attentive, and efficient service. Responsibilities include recruitment, hiring, training, daily supervision, and ongoing staff development. Establish and uphold high service standards and operational procedures.
• Collaborate with Golf and Club Leadership teams to support annual planning initiatives.
• Assist in the coordination and execution of member and non-member golf events and leagues, ensuring seamless operations and memorable experiences.
• Promote a culture of accountability, collaboration, and hospitality. Foster a positive work environment that supports team engagement and performance.
• Provide support for golf instruction programs and equipment fittings as needed, enhancing the overall golf experience.
• Maintain a strong understanding of the game of golf, current equipment trends, and club policies to ensure informed decision-making and consistent service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 1,001-5,000 employees