Manages the operations and staff of the Pro Shop and assigns responsibility for activities of the department. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Approach all encounters with guests and employees in a friendly, service oriented manner. Sets and organizes tournament operations. Comply at all times with resort standards and regulations to encourage safe and efficient operations. Maintain a warm and friendly demeanor at all times. Plans and organizes workloads and staff assignments. Trains, motivates, and evaluates assigned staff; reviews progress and directs changes as needed. Coordinate with Sales & Front Desk staff to coordinate tournaments, special requests and banquets. Communicates official plans, policies, and procedures to staff in assigned area of responsibility. Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Determines work procedures, prepares work schedules, and expedites work flow; studies and standardizes procedures to improve efficiency and effectiveness of operations. Performs or assists subordinates in performing duties; adjusts errors and complaints. Prepares a variety of studies, reports and related information for decision-making purposes. Oversees purchases for resale golf shop items. Determines, calculates, and secures the appropriate materials and supplies for a specific project. Prepares and maintains daily, monthly and annual reports and records. Provides information within scope of knowledge and position. Operates a motor vehicle to assist in carrying out the business of the department and the Resort. Promotes and encourages participation in the game of golf. Conducts routine staff meetings. Establishes and recommends annual budget for the Golf Department. Other duties as assigned.
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Job Type
Full-time
Number of Employees
1,001-5,000 employees