Golf Pro Shop Attendant

Audubon Institute•New Orleans, LA

4h•Onsite

About The Position

Pleasantly greet every guest who enters the Golf Pro Shop; assist all customers with merchandise selection and check out transactions; handle all monetary transactions; answer the phone quickly and books tee times; maintain neat, clean and organized workspace; assist with merchandising and monthly inventory; must be friendly and enthusiastic and demonstrate outstanding customer service to both annual passholders and guests. Assist the cart staff during busy times.

Requirements

Must have excellent verbal communication skills
Must have knowledge of the game of golf
Must have a valid drivers license
Must display a professional appearance as outlined in the Audubon Handbook
Must be able to work independently and function as a member of the team
Must have a high school diploma
Must be able to frequently stand, walk or sit for long periods of time
Must be able to frequently climb, stoop, kneel, crouch, crawl and reach
Must have close visual acuity in order to operate equipment
Must be able to work outdoors under conditions ranging from extreme hot to extreme cold
Ability to lift up to 50 lbs and frequently up to 20 lbs using proper lifting techniques

Nice To Haves

Previous experience working at a golf facility
Previous experience working in a setting that requires strong customer service
Previous experience working in a retail setting
Ability to play the game

Responsibilities

Greet and enthusiastically provide each customer with the course conditions, directions, and any other pertinent information
Responsible for making tee times and processing all retail and fees sales utilizing the POS
Ensures the Pro Shop and equipment are clean and in working order daily
Coordinate displays, folds and straightens merchandise, and oversees Pro Shop cleaning
Opens or closes the Pro Shop according to the procedures established by the Director of Golf
Assists in the coordination and services for tournaments and other special events
Communicate and enforce course rules including dress code and cart policies
Perform light custodial operations such as sweeping, mopping, and collecting trash as needed
Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
Responsible for assisting the Professional Staff in all aspects of Pro Shop operations, including administrative duties, guest service and maximizing merchandise displays
Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute.
Thrive in a team environment, using your organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience.
Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful culture that is at the heart of Audubon’s mission.
Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow.
The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.